.rz-livechat__hero-grid {
  display: grid;
  grid-template-columns: 1.15fr 0.85fr;
  align-items: center;
  gap: 52px;
  padding: 88px 0 64px;
}

.rz-livechat__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: rgba(212,169,78,.12);
  border: 1px solid rgba(212,169,78,.28);
  padding: 6px 14px;
  border-radius: 999px;
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: .12em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 18px;
}
.rz-livechat__eyebrow-dot {
  width: 7px;
  height: 7px;
  background: #2E7D53;
  border-radius: 50%;
  box-shadow: 0 0 0 2px rgba(255,255,255,.9);
  animation: rzPulseGreen 2.2s ease infinite;
}
@keyframes rzPulseGreen {
  0% { box-shadow: 0 0 0 2px rgba(255,255,255,.9), 0 0 0 0 rgba(46,125,83,.6); }
  70% { box-shadow: 0 0 0 2px rgba(255,255,255,.9), 0 0 0 8px rgba(46,125,83,0); }
  100% { box-shadow: 0 0 0 2px rgba(255,255,255,.9), 0 0 0 0 rgba(46,125,83,0); }
}
@media (prefers-reduced-motion: reduce) {
  .rz-livechat__eyebrow-dot { animation: none; }
}

.rz-livechat__mock {
  position: relative;
  background: rgba(16,26,38,.82);
  border: 1px solid rgba(212,169,78,.25);
  border-radius: 22px;
  overflow: hidden;
  backdrop-filter: blur(16px);
  -webkit-backdrop-filter: blur(16px);
  box-shadow: 0 20px 60px rgba(0,0,0,.35);
  cursor: pointer;
  transition: transform .3s ease, border-color .3s ease, box-shadow .3s ease;
}
.rz-livechat__mock:hover,
.rz-livechat__mock:focus-visible {
  transform: translateY(-4px);
  border-color: rgba(212,169,78,.55);
  box-shadow: 0 24px 68px rgba(0,0,0,.45), 0 0 0 1px rgba(212,169,78,.35);
  outline: none;
}
.rz-livechat__mock-overlay {
  position: absolute;
  inset: 0;
  z-index: 5;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 12px;
  background: rgba(16,26,38,.85);
  opacity: 0;
  transition: opacity .25s ease;
  pointer-events: none;
}
.rz-livechat__mock:hover .rz-livechat__mock-overlay,
.rz-livechat__mock:focus-visible .rz-livechat__mock-overlay {
  opacity: 1;
}
.rz-livechat__mock-overlay-icon {
  width: 58px;
  height: 58px;
  border-radius: 50%;
  background: var(--gold);
  color: var(--navy);
  display: grid;
  place-items: center;
  font-size: 1.5rem;
  box-shadow: 0 8px 24px rgba(212,169,78,.4);
}
.rz-livechat__mock-overlay-text {
  font-size: 15px;
  font-weight: 700;
  color: #FFFFFF;
  letter-spacing: .02em;
}

.rz-livechat__mock-head {
  background: var(--navy-3);
  border-bottom: 1px solid rgba(255,255,255,.08);
  padding: 16px 22px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}
.rz-livechat__mock-title {
  font-size: 15px;
  font-weight: 700;
  color: #FFFFFF;
}
.rz-livechat__mock-title span {
  display: block;
  font-size: 12px;
  font-weight: 500;
  color: var(--gold);
  margin-top: 2px;
}
.rz-livechat__mock-status {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 12px;
  font-weight: 600;
  color: rgba(255,255,255,.8);
}
.rz-livechat__mock-status::before {
  content: "";
  width: 7px;
  height: 7px;
  background: #2E7D53;
  border-radius: 50%;
  box-shadow: 0 0 0 2px rgba(255,255,255,.8);
}

.rz-livechat__mock-body {
  padding: 24px 22px;
  background: #0b131e;
  display: flex;
  flex-direction: column;
  gap: 14px;
}
.rz-livechat__msg {
  max-width: 88%;
  padding: 13px 17px;
  font-size: 14px;
  line-height: 1.6;
  border-radius: 16px;
}
.rz-livechat__msg--bot {
  align-self: flex-start;
  background: #182535;
  border: 1px solid rgba(255,255,255,.07);
  color: rgba(255,255,255,.92);
  border-bottom-left-radius: 4px;
}
.rz-livechat__msg--user {
  align-self: flex-end;
  background: var(--gold);
  color: var(--navy);
  font-weight: 600;
  border-bottom-right-radius: 4px;
}
.rz-livechat__msg--price {
  align-self: flex-start;
  background: rgba(212,169,78,.12);
  border: 1px solid rgba(212,169,78,.35);
  color: #FFFFFF;
  border-bottom-left-radius: 4px;
}
.rz-livechat__msg--price strong {
  color: var(--gold);
  font-weight: 700;
}
.rz-livechat__mock-foot {
  padding: 12px 20px;
  background: #0b131e;
  border-top: 1px solid rgba(255,255,255,.06);
  font-size: 12px;
  color: rgba(255,255,255,.5);
  text-align: center;
}

.rz-livechat__hint {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  margin-top: 20px;
  padding: 9px 18px;
  background: rgba(212,169,78,.1);
  border: 1px dashed rgba(212,169,78,.32);
  border-radius: 999px;
  color: rgba(255,255,255,.88);
  font-size: 13.5px;
}
.rz-livechat__hint-arrow {
  font-size: 15px;
  color: var(--gold);
  font-weight: 700;
  display: inline-block;
}

.rz-livechat__dialog-wrap {
  max-width: 740px;
  margin: 40px auto 0;
  border-radius: 20px;
  overflow: hidden;
  border: 1px solid rgba(255,255,255,.1);
  box-shadow: 0 16px 48px rgba(0,0,0,.35);
}

.rz-livechat__dialog-head {
  background: var(--navy-3);
  padding: 16px 22px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 1px solid rgba(255,255,255,.08);
}
.rz-livechat__dialog-name {
  font-size: 15px;
  font-weight: 700;
  color: #FFFFFF;
}
.rz-livechat__dialog-name small {
  display: block;
  font-size: 12px;
  font-weight: 500;
  color: var(--gold);
  margin-top: 2px;
}

.rz-livechat__abstract {
  background: #FFFFFF;
  border: 1px solid var(--bd);
  border-left: 4px solid var(--gold-line);
  border-radius: 18px;
  padding: 32px 34px;
  margin-top: 36px;
}
.rz-livechat__abstract-kicker {
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: .16em;
  text-transform: uppercase;
  color: var(--gold-ink);
  margin-bottom: 12px;
}
.rz-livechat__abstract p {
  font-size: 15.5px;
  line-height: 1.8;
  color: var(--ink-2);
}
.rz-livechat__abstract p + p {
  margin-top: 14px;
}
.rz-livechat__abstract strong {
  color: var(--navy);
  font-weight: 700;
}

.rz-livechat__trustbar {
  background: var(--cream);
  border-top: 1px solid var(--bd-2);
  border-bottom: 1px solid var(--bd-2);
  padding: 52px 0;
}
.rz-livechat__trust-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
  text-align: center;
}
.rz-livechat__trust-item {
  padding: 8px;
}
.rz-livechat__trust-val {
  font-size: 34px;
  font-weight: 800;
  line-height: 1.1;
  color: var(--navy);
  letter-spacing: -.02em;
}
.rz-livechat__trust-val em {
  font-style: normal;
  color: var(--gold-ink);
}
.rz-livechat__trust-label {
  margin-top: 8px;
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--ink-3);
}
.rz-livechat__trust-label strong {
  display: block;
  font-size: 14.5px;
  color: var(--navy);
  margin-bottom: 2px;
}

@media (max-width: 960px) {
  .rz-livechat__hero-grid {
    grid-template-columns: 1fr;
    gap: 36px;
    padding: 64px 0 48px;
  }
  .rz-livechat__mock {
    max-width: 460px;
    margin: 0 auto;
  }
  .rz-livechat__trust-grid {
    grid-template-columns: repeat(2, 1fr);
    gap: 28px;
  }
}

@media (max-width: 600px) {
  .rz-livechat__trust-grid {
    grid-template-columns: 1fr;
    gap: 24px;
  }
  .rz-livechat__abstract {
    padding: 24px 20px;
  }
  .rz-livechat__mock-body {
    padding: 18px 16px;
  }
  .rz-livechat__msg {
    max-width: 92%;
    font-size: 13.5px;
  }
}