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Specialty · Insurers, brokerages & underwriting agencies (Assekuradeure)

Office cleaning for insurance companies in Hamburg — confidential files and dedicated, vetted teams.

Your clients’ applications, claim files, and policy documents sit on the desks. Ruiz Büroreinigung Hamburg cleans insurance and brokerage offices from 120 to 3,000 m², from City Süd to HafenCity: only our own permanent employees, each with a police clearance certificate (Führungszeugnis) and bound by an in-house confidentiality agreement (NDA), and a contract you can cancel monthly.

Understanding insurance offices

Why an insurance office needs more than standard cleaning

Ruiz Büroreinigung Hamburg cleans offices for insurers, insurance brokerages, insurance agencies, and underwriting agencies in Hamburg. These offices work every day with data no outsider should see: applications with health information, claim files, policy documents, and bank details. Anyone who enters the premises in the evening therefore has to be known, vetted, and bound to confidentiality — and must not touch anything on the desks.

At Ruiz, only our own permanent employees do the cleaning, each with a police clearance certificate and an in-house confidentiality agreement; on request, we also sign your own agreement. Files, mail, and screens stay untouched, and your clean-desk rules apply to us, too. You can read what it means to work without subcontractors on a separate page.

At the same time, your reception and consultation rooms are your calling card: clients come in for advice, sales partners for meetings. On cleaning days, these areas are ready before you open. Because we look after offices from 120 to 3,000 m², we cover everything from a brokerage with a few workstations to an entire floor at an insurer. We’re covered by business liability insurance up to €5 million. Find out who works for us on our About us page.

Special requirements

Six things that matter in an insurance office

Client data, client traffic, and large office spaces call for vetted staff and fixed procedures.

Confidentiality as standard

  • In-house confidentiality agreement for every cleaner
  • Plus your own agreement on request
  • No looking at files, applications, or screens
  • Mail, documents & filing trays stay untouched
  • Your clean-desk rules apply to us, too

Vetted access

  • Police clearance certificate for every cleaner
  • Keys & access fobs against a signed handover record
  • Coordinated with your alarm and access control systems
  • Off-limits rooms recorded in writing in the scope of work
  • Familiar faces instead of rotating temps

Files, archives & wastebaskets

  • Files and binders stay where they are
  • Archives & records rooms only by arrangement, dry-dusted
  • Empty wastebaskets, sort trash according to your bins
  • Shredder bins only by arrangement
  • No moisture brought into archive rooms

Reception & consultation rooms

  • Reception desk, waiting area & coatroom cleaned before opening
  • Consultation tables cleaned, chairs aligned
  • High-touch areas of glass doors & glass walls kept streak-free
  • Client restrooms cleaned and disinfected at every visit
  • No cleaning during client consultations

Open-plan & back-office areas

  • Clear desk surfaces damp-wiped, occupied desks left alone
  • Monitors, headsets & keyboards only with approval, dry only
  • Carpets & walkways thoroughly vacuumed
  • Kitchenettes on every floor on the same schedule
  • Multiple floors under one shared plan

Cleaning outside opening hours

  • Early mornings from 6 a.m., before opening
  • Evenings after closing
  • Saturdays by arrangement
  • Time windows agreed with you in advance
  • One fixed point of contact for changes

Sample scope of work

Insurance office scope of work — by frequency

  • Every visit
  • Weekly
  • Monthly
  • As agreed

Reception, waiting area & consultation rooms

  • Damp-wipe the reception desk & waiting areaEvery visit
  • Clean consultation tables, align chairsEvery visit
  • Clean high-touch areas of glass doors & glass wallsEvery visit
  • Mop hard floors, vacuum carpetsEvery visit
  • Dust brochure racks & credenzasWeekly

Back office & private offices (clean desk)

  • Damp-wipe clear desk surfacesEvery visit
  • Files, applications, mail & filing trays stay untouchedEvery visit
  • Dry-dust monitors, phones & keyboards only with your approvalWeekly
  • Empty wastebaskets, sort trash — shredder bins by arrangementEvery visit
  • Dust windowsills & clear cabinet topsMonthly

Meeting & training rooms

  • Clean tables and wipe them streak-freeEvery visit
  • Align chairs, remove crumbsEvery visit
  • Clean whiteboards with your approvalEvery visit
  • Load glasses & dishes into the dishwasherEvery visit
  • Disinfect door handles & light switchesEvery visit

Kitchenettes, restrooms & archive

  • Clean countertops, sink & faucets and wipe them dryEvery visit
  • Clean the outside of the coffee machine, kettle & fridgeEvery visit
  • Clean & disinfect toilets, urinals & sinks (four-color system)Every visit
  • Restock soap, paper towels & toilet paper from your suppliesEvery visit
  • Dry-dust archive & file rooms without moving any holdingsAs agreed

Sample excerpt for insurance offices. On request, we work out your binding scope of work with you during a free site visit — tailored to your rooms, opening hours, and security rules, including the rooms our team does not enter. You can schedule an appointment through our contact form.

Available as add-ons:Window & glass cleaning with purified waterDeep cleaning of carpets & hard floorsExtra cleaning before training sessions or client eventsSoap & paper supplies sourced at cost

Cleaning frequency

Which cleaning schedule suits your insurance office?

Benchmarks from more than 50 sites we look after in Hamburg. We clean outside your opening hours: early from 6 a.m., in the evening after closing, or on Saturdays.

1×/week

Brokerage or insurance agency up to 150 m²

A few workstations, one consultation room, client meetings by appointment. One thorough visit a week keeps reception, the consultation room, kitchenette, and restroom in good shape.

Monthly flat rate from €361.96 net

Recommended

2–3×/week

Brokerage firm or underwriting agency around 500 m²

Regular client traffic, meetings with partners, and several teams. Reception, consultation rooms, and restrooms stay presentable all week long.

2×/week from €832.43 · 3×/week from €1,136.78 net

5×/week (daily)

An insurer’s floor of around 800 m²

Open-plan back-office teams, training rooms, and kitchenettes on one floor. Daily cleaning outside core hours keeps every area clean at all times.

Monthly flat rate from €2,223.19 net

Your dedicated team cleans in the agreed time window — usually the same vetted faces.

Transparent fixed prices

How much does office cleaning for an insurance office in Hamburg cost?

Cleaning costs a fixed monthly rate based on office size and cleaning frequency — there’s no industry surcharge. For offices up to 150 m², it starts at €361.96 net per month and rises step by step with the office size above that. Cleaning products and travel are included, and there are no hidden surcharges. You provide consumables such as soap and paper; on request, we source them for you and bill them transparently at cost.

Our pricing is based on a calculated hourly rate of at least €33 net per hour, in line with the collective agreement. Sample calculations based on our pricing formula: a 300 m² brokerage cleaned twice a week comes to €630.53 net per month, 500 m² cleaned three times a week to €1,136.78, and an 800 m² floor with daily cleaning (5×/week) to €2,223.19 net per month. For offices over 1,000 m², we prepare a custom, non-binding quote.

The online price is confirmed during a site visit by the owner or a member of our team; after that, a binding fixed price applies. You’ll receive your non-binding written quote within 24 hours. During the contract, you can adjust office size and frequency at the start of any month.

Pricing overview

Monthly flat rate, net — examples

Area1×/wk2×/wk3×/wk5×/wk
up to 150 m²€361.96€479.11€642.13€1,042.09
300 m²€513.38€630.53€854.12€1,314.65
500 m²€715.28€832.43€1,136.78€1,678.07
800 m²€1,018.13€1,135.28€1,560.76€2,223.19

All prices are non-binding net monthly flat rates, plus 19% VAT. They include pay above the collectively agreed wage, which the collective wage agreement for commercial cleaning (Lohntarifvertrag) sets at €15.00 gross per hour in wage group 1 (Lohngruppe 1). Also included: social security contributions, cleaning products, travel, and €5 million in business liability insurance. Cancel monthly.

Several floors or a separate schedule for client areas? For offices up to 1,000 m², our AI assistant Eliza gives you your non-binding final price in 30 seconds in the live chat — no site visit needed.

B2B comparison

Market standard vs. Ruiz for insurance offices

A side-by-side comparison for office managers, facility managers, and owners of brokerages.

Market standard vs. Ruiz for insurance offices
CriterionTypical market practiceRuiz Büroreinigung Hamburg
ConfidentialityConfidentiality often only as a generic contract clauseIn-house confidentiality agreement for every cleaner, plus your own on request
Staff screeningStaff screening often not documentedPolice clearance certificate for every cleaner
Keys & accessKeys often passed on without a set procedureKeys and access fobs only against a signed handover record
StaffingOften rotating staff, frequently via subcontractorsOnly our own permanent employees, hardly any staff turnover — one departure since 2019
Files & clean deskDocuments often pushed aside to wipeFiles, mail, and screens stay untouched; only clear surfaces are cleaned
Client areasCleaning sometimes during opening hoursReception and consultation rooms cleaned before opening
Contract termOften long terms that renew automaticallyCancel monthly, no minimum term
Liability for damageCoverage limits often unclearBusiness liability insurance up to €5 million

What clients say

Hamburg businesses trust Ruiz with their office cleaning

Genuine reviews from Hamburg businesses — published on Google, linked, and easy to check.

5.0 out of 5 · 28 reviews on Google

Reviews from January 2020 to March 2026

  • Kelvin Spelter Google review

    5 out of 5 stars

    Reliable, thorough, and always punctual — that’s exactly how I picture professional office cleaning. 😊👍🏻

    Translated from GermanRead the original reviews (in German) on Google (opens in a new tab)

  • Mar Nis Google review

    5 out of 5 stars

    We’re extremely satisfied with Ruiz Gebäudereinigung for our office on Sandtorkai. The cleaning is thorough and reliable. The team works professionally, and they’re flexible and punctual here. The service can only be described as excellent!

    Read more

    Translated from GermanRead the original reviews (in German) on Google (opens in a new tab)

  • Delphi Communications Google review

    5 out of 5 stars

    We’re very satisfied with Ruiz Gebäudeservice. The team is reliable, works thoroughly, and always ensures a clean office. The collaboration runs smoothly.

    It’s a great relief not to have to worry about cleanliness everything gets done reliably. If you’re looking for a professional cleaning service, you’ve come to exactly the right place. A clear recommendation!

    Read more

    Translated from GermanRead the original review (in German) on Google (opens in a new tab)

  • Coldsense Technologies Google review

    5 out of 5 stars

    We’re very satisfied with the cleaning service. The team works reliably and thoroughly. The service is professional and flexible, so even short-notice adjustments can be made without any problems.

    Read more

    Translated from GermanRead the original reviews (in German) on Google (opens in a new tab)

  • Tobias Judmaier Google review

    5 out of 5 stars

    For some time now, we’ve been relying on Ruiz Gebäudereinigung for the daily cleaning of our offices in HafenCity, which are about 890 m² in size. We’re super satisfied! The quality of the cleaning is top-notch, and the prices are fair.

    Read more

    Translated from GermanRead the original reviews (in German) on Google (opens in a new tab)

  • Ivana Bradaric-Meyer Google review

    5 out of 5 stars

    We (KREBS +KIEFER Ingenieure) are more than satisfied with the services of Ruiz Gebäudeservice Hamburg and can wholeheartedly recommend them.

    Translated from GermanRead the original reviews (in German) on Google (opens in a new tab)

A selection from our Google reviews. We have matched each review shown here to a client assignment. As of October 4, 2026

See all 28 reviews →

FAQ: insurance offices

Frequently asked questions about office cleaning for insurance companies

Answers to the questions office managers at Hamburg insurers, brokerages, and underwriting agencies typically ask.

Don’t see your question?

Our team is here to help Mon–Sat, 9 a.m.–5 p.m., at +49 40 54 814 832 or in the live chat with Eliza.

PricingHow much does office cleaning for an insurance office in Hamburg cost?

The cost depends only on office size and cleaning frequency; there’s no industry surcharge. Prices start at €361.96 net per month (up to 150 m², 1×/week). Based on our pricing formula, 300 m² cleaned twice a week costs €630.53 net per month, and 800 m² with daily cleaning costs €2,223.19. Pay above the collectively agreed wage, social security contributions, cleaning products, travel, and business liability insurance up to €5 million are all included. For more than 1,000 m², we prepare a custom, non-binding quote. For offices up to 1,000 m², Eliza gives you your non-binding final price in 30 seconds in the live chat.

SecurityHow do you protect client data, applications, and claim files?

Through our staff, our working methods, and access control. Every cleaner is a permanent Ruiz employee, provides a police clearance certificate, and always signs our in-house confidentiality agreement; on request, we also sign your own agreement. Files, applications, mail, and screens are neither touched nor looked at — we clean only clear surfaces. We accept keys and access fobs only against a signed handover record.

StaffWho cleans our offices — and is it always the same people?

Your office is looked after by a dedicated team of our own permanent employees. Ruiz has more than 20 permanent employees and not a single subcontractor. We have hardly any staff turnover: since our founding in 2019, exactly one employee has left. If someone is out on vacation or sick leave, cover usually comes from our own team.

SecurityCan we exclude archives, server rooms, or individual offices from cleaning?

Yes. The scope of work states in writing which rooms our team enters and which it doesn’t. Excluded rooms stay excluded. We clean archives and records rooms only by arrangement, with dry methods, and without moving or looking at any holdings.

How it worksDo you clean outside our opening hours?

Yes. To keep client consultations undisturbed, we clean early in the morning from 6 a.m. before opening, in the evening after closing, or on Saturdays by arrangement. On cleaning days, reception, the waiting area, and consultation rooms are ready before the first client arrives. We agree on the time window together in advance.

How it worksHow do you handle wastebaskets and shredder bins?

We empty wastebaskets at every visit and sort the trash according to your bins. Whether our team also empties shredder bins is something we agree on with you and record in the scope of work. Documents on and next to desks always stay where they are.

ServiceDo you also clean large offices across several floors?

Yes. We look after office space from 120 to 3,000 m², from a brokerage to an entire floor at an insurer. We clean multiple floors under one shared plan, with a dedicated team and a fixed point of contact. Up to 1,000 m², the fixed monthly rate from our pricing formula applies; above that, we prepare a custom, non-binding quote.

ContractWhat happens if we add or give up a floor?

You adjust office size and cleaning frequency at the start of the next month, and the flat rate is then based on the new office size. There’s no minimum term: all contracts can be canceled monthly, so you decide anew every month.

SecurityWho is liable if something gets damaged during cleaning?

We carry business liability insurance up to €5 million. Report any damage to your dedicated point of contact, and we’ll take care of it. We reduce the risk up front: the scope of work sets out which surfaces are cleaned and how, and what stays off-limits.

How it worksHow soon can you start?

Usually within 2–7 business days, depending on capacity. You’ll get your non-binding monthly price in 30 seconds in the chat with Eliza, and your non-binding written quote within 24 hours. If you wish, the owner or a member of our team will first come by for a free site visit and go over rooms, time windows, and security rules with you.

Service area

Office cleaning for insurance offices all across Hamburg

Ruiz Büroreinigung Hamburg cleans offices for insurers and brokers in every Hamburg office district — with dedicated teams and short travel times.

Office cleaning for your insurance office in Hamburg

Calculate your non-binding monthly price in 30 seconds in the chat with Eliza — or request your non-binding written quote within 24 hours.

Carl-Petersen-Straße 92b, 20535 Hamburg · Mon–Sat, 9 a.m.–5 p.m. · Non-binding quote within 24 hours · Cancel monthly