Confidentiality as standard
- In-house confidentiality agreement for every cleaner
- Plus your own agreement on request
- No looking at files, applications, or screens
- Mail, documents & filing trays stay untouched
- Your clean-desk rules apply to us, too
Specialty · Insurers, brokerages & underwriting agencies (Assekuradeure)
Your clients’ applications, claim files, and policy documents sit on the desks. Ruiz Büroreinigung Hamburg cleans insurance and brokerage offices from 120 to 3,000 m², from City Süd to HafenCity: only our own permanent employees, each with a police clearance certificate (Führungszeugnis) and bound by an in-house confidentiality agreement (NDA), and a contract you can cancel monthly.
Understanding insurance offices
Ruiz Büroreinigung Hamburg cleans offices for insurers, insurance brokerages, insurance agencies, and underwriting agencies in Hamburg. These offices work every day with data no outsider should see: applications with health information, claim files, policy documents, and bank details. Anyone who enters the premises in the evening therefore has to be known, vetted, and bound to confidentiality — and must not touch anything on the desks.
At Ruiz, only our own permanent employees do the cleaning, each with a police clearance certificate and an in-house confidentiality agreement; on request, we also sign your own agreement. Files, mail, and screens stay untouched, and your clean-desk rules apply to us, too. You can read what it means to work without subcontractors on a separate page.
At the same time, your reception and consultation rooms are your calling card: clients come in for advice, sales partners for meetings. On cleaning days, these areas are ready before you open. Because we look after offices from 120 to 3,000 m², we cover everything from a brokerage with a few workstations to an entire floor at an insurer. We’re covered by business liability insurance up to €5 million. Find out who works for us on our About us page.
Special requirements
Client data, client traffic, and large office spaces call for vetted staff and fixed procedures.
Insurance offices
From a brokerage to a full floor at an insurer: the confidentiality requirements are the same, the office sizes are not.
Several floors with back-office teams, meeting and training rooms, and kitchenettes. One dedicated team working to a shared plan, with off-limits areas set down in writing. For more than 1,000 m², you’ll receive a custom, non-binding quote.
Get a quote for insurers →A few workstations, one consultation room, regular client visits. On cleaning days, reception and the consultation room are ready before the first appointment, and client files stay untouched — starting at 120 m².
Get a quote for brokerages →Underwriting and claims departments with files and claim documents, plus meetings with insurers and brokers. We clean archives only by arrangement and with dry methods, and documents are never moved.
Get a quote for underwriting agencies →Range of services
One point of contact for every floor: ongoing cleaning comes at a monthly flat rate, and you can add window and deep cleaning as needed.
A fixed schedule for back-office areas, consultation rooms, reception, kitchenettes, and restrooms — by the same team, outside your opening hours.
Office cleaning in Hamburg →Ongoing hygiene in areas with client traffic. Our HACCP-compliant four-color system keeps germs from spreading between restrooms and kitchenette.
Janitorial services in Hamburg →Window fronts, glass doors, and glass-walled meeting rooms, cleaned with purified water — streak-free and without chemical cleaning agents.
Window & glass cleaning →Intensive cleaning of carpets and hard floors, even across large areas, which can be scheduled for a weekend so it doesn’t disrupt your business.
Deep cleaning in Hamburg →Sample scope of work
Sample excerpt for insurance offices. On request, we work out your binding scope of work with you during a free site visit — tailored to your rooms, opening hours, and security rules, including the rooms our team does not enter. You can schedule an appointment through our contact form.
Cleaning frequency
Benchmarks from more than 50 sites we look after in Hamburg. We clean outside your opening hours: early from 6 a.m., in the evening after closing, or on Saturdays.
1×/week
A few workstations, one consultation room, client meetings by appointment. One thorough visit a week keeps reception, the consultation room, kitchenette, and restroom in good shape.
Monthly flat rate from €361.96 net
2–3×/week
Regular client traffic, meetings with partners, and several teams. Reception, consultation rooms, and restrooms stay presentable all week long.
2×/week from €832.43 · 3×/week from €1,136.78 net
5×/week (daily)
Open-plan back-office teams, training rooms, and kitchenettes on one floor. Daily cleaning outside core hours keeps every area clean at all times.
Monthly flat rate from €2,223.19 net
Your dedicated team cleans in the agreed time window — usually the same vetted faces.
Transparent fixed prices
Cleaning costs a fixed monthly rate based on office size and cleaning frequency — there’s no industry surcharge. For offices up to 150 m², it starts at €361.96 net per month and rises step by step with the office size above that. Cleaning products and travel are included, and there are no hidden surcharges. You provide consumables such as soap and paper; on request, we source them for you and bill them transparently at cost.
Our pricing is based on a calculated hourly rate of at least €33 net per hour, in line with the collective agreement. Sample calculations based on our pricing formula: a 300 m² brokerage cleaned twice a week comes to €630.53 net per month, 500 m² cleaned three times a week to €1,136.78, and an 800 m² floor with daily cleaning (5×/week) to €2,223.19 net per month. For offices over 1,000 m², we prepare a custom, non-binding quote.
The online price is confirmed during a site visit by the owner or a member of our team; after that, a binding fixed price applies. You’ll receive your non-binding written quote within 24 hours. During the contract, you can adjust office size and frequency at the start of any month.
Pricing overview
Monthly flat rate, net — examples
| Area | 1×/wk | 2×/wk | 3×/wk | 5×/wk |
|---|---|---|---|---|
| up to 150 m² | €361.96 | €479.11 | €642.13 | €1,042.09 |
| 300 m² | €513.38 | €630.53 | €854.12 | €1,314.65 |
| 500 m² | €715.28 | €832.43 | €1,136.78 | €1,678.07 |
| 800 m² | €1,018.13 | €1,135.28 | €1,560.76 | €2,223.19 |
All prices are non-binding net monthly flat rates, plus 19% VAT. They include pay above the collectively agreed wage, which the collective wage agreement for commercial cleaning (Lohntarifvertrag) sets at €15.00 gross per hour in wage group 1 (Lohngruppe 1). Also included: social security contributions, cleaning products, travel, and €5 million in business liability insurance. Cancel monthly.
B2B comparison
A side-by-side comparison for office managers, facility managers, and owners of brokerages.
| Criterion | Typical market practice | Ruiz Büroreinigung Hamburg |
|---|---|---|
| Confidentiality | Confidentiality often only as a generic contract clause | In-house confidentiality agreement for every cleaner, plus your own on request |
| Staff screening | Staff screening often not documented | Police clearance certificate for every cleaner |
| Keys & access | Keys often passed on without a set procedure | Keys and access fobs only against a signed handover record |
| Staffing | Often rotating staff, frequently via subcontractors | Only our own permanent employees, hardly any staff turnover — one departure since 2019 |
| Files & clean desk | Documents often pushed aside to wipe | Files, mail, and screens stay untouched; only clear surfaces are cleaned |
| Client areas | Cleaning sometimes during opening hours | Reception and consultation rooms cleaned before opening |
| Contract term | Often long terms that renew automatically | Cancel monthly, no minimum term |
| Liability for damage | Coverage limits often unclear | Business liability insurance up to €5 million |
Office locations in Hamburg
From an office building in City Süd to a Kontorhaus in Altstadt, we plan dedicated teams with short travel times to your time window.
The large office buildings of City Süd in Hammerbrook, with back-office teams spread across several floors. Our base is in the neighboring district of Hamm — so travel times are short.
Office cleaning in Hammerbrook →Kontorhaus office buildings around Rathausmarkt, Mönckebergstraße, and the Kontorhausviertel: reception areas with natural stone, meeting rooms, and archives on the floors of period buildings.
Office cleaning in Altstadt →Commercial buildings between Jungfernstieg, Neuer Wall, and Gänsemarkt: prestigious consultation rooms and office floors with client traffic.
Office cleaning in Neustadt →Glass facades and open-plan office spaces on Sandtorkai and in the Überseequartier. We also serve the office buildings of City Nord in Winterhude.
Office cleaning in HafenCity →What clients say
Genuine reviews from Hamburg businesses — published on Google, linked, and easy to check.
FAQ: insurance offices
Answers to the questions office managers at Hamburg insurers, brokerages, and underwriting agencies typically ask.
Our team is here to help Mon–Sat, 9 a.m.–5 p.m., at +49 40 54 814 832 or in the live chat with Eliza.
The cost depends only on office size and cleaning frequency; there’s no industry surcharge. Prices start at €361.96 net per month (up to 150 m², 1×/week). Based on our pricing formula, 300 m² cleaned twice a week costs €630.53 net per month, and 800 m² with daily cleaning costs €2,223.19. Pay above the collectively agreed wage, social security contributions, cleaning products, travel, and business liability insurance up to €5 million are all included. For more than 1,000 m², we prepare a custom, non-binding quote. For offices up to 1,000 m², Eliza gives you your non-binding final price in 30 seconds in the live chat.
Through our staff, our working methods, and access control. Every cleaner is a permanent Ruiz employee, provides a police clearance certificate, and always signs our in-house confidentiality agreement; on request, we also sign your own agreement. Files, applications, mail, and screens are neither touched nor looked at — we clean only clear surfaces. We accept keys and access fobs only against a signed handover record.
Your office is looked after by a dedicated team of our own permanent employees. Ruiz has more than 20 permanent employees and not a single subcontractor. We have hardly any staff turnover: since our founding in 2019, exactly one employee has left. If someone is out on vacation or sick leave, cover usually comes from our own team.
Yes. The scope of work states in writing which rooms our team enters and which it doesn’t. Excluded rooms stay excluded. We clean archives and records rooms only by arrangement, with dry methods, and without moving or looking at any holdings.
Yes. To keep client consultations undisturbed, we clean early in the morning from 6 a.m. before opening, in the evening after closing, or on Saturdays by arrangement. On cleaning days, reception, the waiting area, and consultation rooms are ready before the first client arrives. We agree on the time window together in advance.
We empty wastebaskets at every visit and sort the trash according to your bins. Whether our team also empties shredder bins is something we agree on with you and record in the scope of work. Documents on and next to desks always stay where they are.
Yes. We look after office space from 120 to 3,000 m², from a brokerage to an entire floor at an insurer. We clean multiple floors under one shared plan, with a dedicated team and a fixed point of contact. Up to 1,000 m², the fixed monthly rate from our pricing formula applies; above that, we prepare a custom, non-binding quote.
You adjust office size and cleaning frequency at the start of the next month, and the flat rate is then based on the new office size. There’s no minimum term: all contracts can be canceled monthly, so you decide anew every month.
We carry business liability insurance up to €5 million. Report any damage to your dedicated point of contact, and we’ll take care of it. We reduce the risk up front: the scope of work sets out which surfaces are cleaned and how, and what stays off-limits.
Usually within 2–7 business days, depending on capacity. You’ll get your non-binding monthly price in 30 seconds in the chat with Eliza, and your non-binding written quote within 24 hours. If you wish, the owner or a member of our team will first come by for a free site visit and go over rooms, time windows, and security rules with you.
Service area
Ruiz Büroreinigung Hamburg cleans offices for insurers and brokers in every Hamburg office district — with dedicated teams and short travel times.
Calculate your non-binding monthly price in 30 seconds in the chat with Eliza — or request your non-binding written quote within 24 hours.
Carl-Petersen-Straße 92b, 20535 Hamburg · Mon–Sat, 9 a.m.–5 p.m. · Non-binding quote within 24 hours · Cancel monthly