FAQ: office cleaning in Uhlenhorst
Frequently asked questions about office cleaning in Uhlenhorst
Straight answers on pricing, security, parquet care, and contract terms in Hamburg-Uhlenhorst.
PricingHow much does office cleaning in Hamburg-Uhlenhorst cost per month?
Office cleaning in Uhlenhorst is billed as a fixed monthly rate based on office size and cleaning frequency. For weekly cleaning of up to 150 m², the monthly price starts at €361.96 net, plus 19% VAT. The flat rate fully covers pay above the collectively agreed wage, social security contributions, biodegradable Dr. Schnell cleaning products, professional equipment, travel, and business liability insurance (€5 million). You’ll find specific examples for 150 m² cleaned twice a week, 300 m² three times a week, and 500 m² five times a week in the pricing overview above. For spaces over 1,000 m², we prepare a custom quote.
PricingCan I get a non-binding price up front, without a site visit?
Yes. In our live chat, Eliza gives you your non-binding instant final price in 30 seconds — not a vague ballpark figure. It’s free, requires no sign-up, and is available around the clock. This non-binding price applies even without a prior site visit. If you already have your own specification, you can upload it right in the chat. You’ll receive a non-binding written quote by email within 24 hours.
SecurityDoes Ruiz Büroreinigung use subcontractors or temp agency workers?
No — that’s 100% ruled out. All cleaning is done exclusively by permanent, trained members of our own team (more than 20 permanent employees from 11 countries). Every cleaner has a police clearance certificate and has signed an in-house confidentiality agreement (NDA). Your office is looked after by a dedicated team: we have hardly any staff turnover (exactly one departure since our founding in 2019), and cover usually comes from the same team.
ServicesDo you also clean medical practices, restaurants, or private homes in Uhlenhorst?
No. Ruiz Büroreinigung Hamburg is a specialist firm that cleans commercial office space, law firms, foundations, and agencies only (no medical practices, no restaurants, no private homes). We focus entirely on professional janitorial cleaning for B2B workplaces and historic landmark office buildings.
ParquetCan you properly care for historic herringbone parquet and plaster ceilings?
Yes — we specialize in exactly that for historic buildings and villas. We clean herringbone and panel parquet strictly with a barely damp mop and matched Dr. Schnell concentrates (EU Ecolabel), never leaving standing moisture. We care for marble and natural stone floors with pH-neutral cleaners and gently dry-dust plaster ceilings and ceiling roses. For heavily used floors, we also offer professional deep cleaning.
Law firmsHow do you ensure confidentiality for law firms, foundations, and family offices?
Discretion is our top priority: files, contracts, and documents are never touched or moved. Every employee is bound to strict confidentiality, and on request, we also sign your own NDA. We accept keys, access fobs, and alarm codes only against a complete, signed handover record. You can exclude confidential areas from cleaning at any time.
HoursWhen will our office in Uhlenhorst be cleaned?
We work flexibly around your office and core hours: either early in the morning from 6 a.m., before your staff arrive, or in the evening from 6 p.m., after everyone has gone home. Saturday cleaning is no problem, either. That way, your day of clients, guests, and appointments runs completely undisturbed.
ContractIs there a minimum contract term?
No. All contracts with Ruiz Büroreinigung Hamburg can be canceled monthly. We don’t lock clients into long contracts — we earn your business again every month with first-class quality. If you move or grow and need to adjust your floor area or cleaning schedule, we can easily do that at the start of any month.
UhlenhorstWhich streets in Uhlenhorst do you cover?
We look after sites throughout Uhlenhorst (postal codes 22085, 22081, 22087): along Hofweg and Papenhuder Straße, on Schwanenwik, Fährhausstraße, Karlstraße, Feenteich, and Winterhuder Weg, and along the Alster canals. Our teams also clean in the adjacent neighborhoods of Winterhude, Hohenfelde, Barmbek, St. Georg, Rotherbaum, and Harvestehude.