PricingHow much does office cleaning in Hamburg’s Neustadt cost per month?
You pay a fixed monthly rate based on office size and cleaning frequency. For up to 150 m² cleaned once a week, it starts at €361.96 net per month. The rate includes pay above the collectively agreed wage for your dedicated team, social security contributions, cleaning products and equipment, travel, and business liability insurance; 19% VAT is added on top. The pricing examples on this page show 150 m² cleaned twice a week, 300 m² three times a week, and 500 m² five times a week (every business day). For spaces over 1,000 m², we prepare a custom, non-binding quote.
PricingCan I get a price up front without anyone coming by?
Yes. In the live chat, Eliza gives you your non-binding instant final price in 30 seconds — calculated from floor area and cleaning frequency, free of charge and without sign-up. The price applies even without a site visit. If you already have your own specification, you can submit it right in the chat, and we’ll calculate a custom price. You’ll receive a non-binding written quote within 24 hours.
SecurityDo you use subcontractors or temp agency workers?
No. All cleaning is done exclusively by our own permanent employees — more than 20 of them, from 11 countries, each with a police clearance certificate. Everyone signs an in-house NDA, and on request they’ll sign your own confidentiality agreement as well. Your team usually stays the same: we have hardly any staff turnover — exactly one departure since 2019 — and cover usually comes from the same team.
ServicesCan you give marble, hardwood parquet, and natural stone the care each material needs?
Yes. We clean marble and natural stone with pH-neutral specialty cleaners and hardwood parquet with a barely damp mop and no standing water, and we leave brass and stainless-steel fittings streak-free. We work with cleaning concentrates from Dr. Schnell (EU Ecolabel) and TANA green care and match them to each surface. For more intensive care, we also offer deep cleaning, at a binding fixed price after the free site visit.
NeustadtDo you also clean law firms on Neuer Wall and Gänsemarkt?
Yes. For law firms, notary offices, tax advisors, and auditors around Neuer Wall, Gänsemarkt, Hohe Bleichen, and Stadthausbrücke, we clean discreetly before or after your office hours: dedicated teams with police clearance certificates, keys only against a signed handover record, and an in-house NDA, plus your own NDA on request. Files and client documents are never touched, and we respect your clean-desk policy. On Neuer Wall, we already clean the offices of Basko Healthcare.
How it worksDo you also clean outside office hours?
Yes. We clean early in the morning before opening, in the evening after hours, or on Saturdays on request. That way, your client and customer appointments go undisturbed. We take keys, access fobs, and key cards only against a signed handover record and keep alarm codes and access credentials secure. We arrange access to the building directly with you.
ContractCan I cancel the contract monthly?
Yes. All contracts can be canceled monthly, with no minimum term. You can adjust frequency and floor area at the start of any month — for example, if you move, grow, or add another floor. We clean offices from 120 to 3,000 m²; for spaces over 1,000 m², we prepare a custom, non-binding quote.
QualityWhat happens if something isn’t right?
Let us know in the live chat, by email, or by phone at +49 40 54 814 832; our dedicated team will put it right at no extra charge — on the same working day.
NeustadtWhat special requirements do offices in Neustadt have?
Four requirements come up again and again: prestigious reception areas with marble, natural stone, and brass; confidentiality at law firms, tax advisors, auditors, and family offices; office floors in historic buildings with parquet and ornamental plaster; and cleaning outside core business hours so appointments go undisturbed. To meet them, Ruiz Büroreinigung Hamburg works with dedicated teams, an in-house NDA, respect for your clean-desk policy, Dr. Schnell products (EU Ecolabel), and Unger purified-water technology.
Who we serveDo you also clean medical practices, restaurants, or private homes in Hamburg-Neustadt?
No. Ruiz Büroreinigung Hamburg cleans commercial office space exclusively — our sites range from 120 to 3,000 m² — for law firms, tax advisors, IT companies, agencies, financial services providers, and coworking spaces. We do not take on medical practices, restaurants, or private homes. For your office in Hamburg-Neustadt, the live chat gives you the non-binding instant final price in 30 seconds. Or give us a call: +49 40 54 814 832.
SecurityCan certain rooms be excluded from cleaning?
Yes. Your cleaning plan is tailored to your premises. Sensitive areas such as file archives, data rooms, or server rooms can be excluded or cleaned only at your express request. For confidential areas, we assign a dedicated team with police clearance certificates; every employee signs an in-house NDA, plus your own NDA on request.
NeustadtWhich streets in Neustadt do you cover?
We clean, among other places, at Jungfernstieg, Neuer Wall, Gänsemarkt, Gerhofstraße, Große Bleichen, and Poststraße. Our service area covers all of Neustadt, including Hohe Bleichen, ABC-Straße, Stadthausbrücke, Großneumarkt, the Portugiesenviertel, Ludwig-Erhard-Straße, and the areas around the Michel and the Staatsoper. We also clean in the adjacent neighborhoods of Hamburg-Altstadt, St. Pauli, and Rotherbaum; HafenCity and St. Georg are part of our service area as well.
PricingWhat is not included in the monthly price?
The monthly price does not include, among other things, consumables (soap, paper towels, toilet paper) or additional services such as exterior window cleaning, deep cleaning, carpet deep cleaning, and special surfaces. For these additional services, you’ll receive a non-binding quote within 24 hours; the binding fixed price is set after the site visit. The monthly price does include all 30 tasks in the service specification (Leistungsverzeichnis), cleaning agents, equipment, travel, and business liability insurance up to €5 million.
PricingAre consumables included in the monthly price?
No. As a rule, you provide soap, paper towels, and toilet paper; on request, we procure them and bill them transparently at cost. Refilling the dispensers at every cleaning is included in the monthly price. When supplies are running low, we let you know in good time.
PricingCan I get the price for my office in Hamburg-Neustadt without a site visit?
Yes. The non-binding instant final price in the live chat applies without a site visit and is calculated solely from floor area and cleaning frequency. A site visit is optional and free of charge; it is carried out by the owner or a member of our team. You’ll receive a binding fixed price after the site visit.
TravelIs there an extra charge for travel to Hamburg-Neustadt?
No, travel is included in the monthly price. We agree on vehicle access, parking, and times with you before the first appointment.
Office sizeWhat office sizes do you clean in Hamburg-Neustadt — and what applies above 1,000 m²?
Our sites range from 120 to 3,000 m². The starting price of €361.96 net per month applies up to 150 m² at 1× per week — smaller spaces pay the same price. Up to 1,000 m², the live chat gives you your non-binding final price in 30 seconds; above 1,000 m², we prepare a custom, non-binding quote within 24 hours.
AccessHow does your team get access to our office in Hamburg-Neustadt?
We sign for keys, access fobs, or key cards with a documented handover record; alarm codes are stored securely. Cleaning takes place before the workday starts or after hours — you decide. Every cleaner is a permanent employee, holds a police clearance certificate, and signs an in-house NDA.