FAQ: office cleaning in Eppendorf
Frequently asked questions about office cleaning in Eppendorf
Everything you need to know about pricing, parquet and plasterwork care, security, and the process in Eppendorf.
PricingHow much does office cleaning in Eppendorf cost per month?
You pay a fixed monthly rate based on office size and cleaning frequency: for up to 150 m² with weekly cleaning, it starts at €361.96 net per month. The rate covers pay above the collectively agreed wage for your dedicated team, social security contributions, cleaning concentrates from Dr. Schnell and TANA green care, travel, and business liability insurance (€5 million); 19% VAT is added on top. You’ll find more sample calculations for 150 m², 300 m², and 500 m² in the pricing examples on this page. In the live chat, Eliza calculates your exact, non-binding price in 30 seconds.
EppendorfCan you properly clean parquet floors and plaster ceilings?
Yes. We also clean period buildings: we clean solid wood parquet and historic floorboards exclusively with a barely damp mop and pH-neutral concentrates from Dr. Schnell (EU Ecolabel). Overly wet mopping and harsh cleaners are off-limits. We clean ornamental plasterwork and tall baseboards gently, using special attachments that keep dust from spreading.
SecurityDo you use subcontractors or temp agency workers?
No. All cleaning work is done by our own permanent employees — no subcontractors, no temp agency staff. We employ more than 20 permanent staff from 11 countries. Every cleaner holds a police clearance certificate and signs an in-house confidentiality agreement (NDA). Since our founding in 2019, exactly one cleaner has left our team — so the same team, led by a dedicated site manager, usually cleans your office every week.
How it worksDo you also clean outside office hours?
Yes. We clean outside core business hours: early mornings before opening, evenings after hours, or on Saturdays on request. That way, your day-to-day business stays undisturbed. We accept keys, access fobs, and alarm codes against a detailed, signed handover record.
EppendorfDo you clean law firms and notary offices in Eppendorf?
Yes. For tax advisory firms, notary offices, attorneys, and wealth managers, we clean under a strict no-touch rule for files and client documents. Your clean-desk policy is respected. Our service area also covers Hoheluft-Ost, Winterhude, and Harvestehude.
ContractIs there a minimum contract term?
No. Every Ruiz cleaning contract can be canceled monthly. No 12- or 24-month clauses — you decide month by month. You can also adjust floor space and cleaning frequency at any time, effective from the start of the next month.
Who we serveDo you also clean medical practices, restaurants, or private homes in Eppendorf?
No. Ruiz Büroreinigung Hamburg cleans commercial office space exclusively — our sites range from 120 to 3,000 m² — for law firms, tax advisors, IT companies, agencies, financial services providers, and coworking spaces. We do not take on medical practices, restaurants, or private homes. For your office in Eppendorf, the live chat gives you the non-binding instant final price in 30 seconds. Or give us a call: +49 40 54 814 832.
QualityWhat happens if something isn’t right?
Let us know in the live chat, by email, or by phone at +49 40 54 814 832; our dedicated team will put it right at no extra charge — on the same working day.
PricingWhat is not included in the monthly price?
The monthly price does not include, among other things, consumables (soap, paper towels, toilet paper) or additional services such as exterior window cleaning, deep cleaning, carpet deep cleaning, and special surfaces. For these additional services, you’ll receive a non-binding quote within 24 hours; the binding fixed price is set after the site visit. The monthly price does include all 30 tasks in the service specification (Leistungsverzeichnis), cleaning agents, equipment, travel, and business liability insurance up to €5 million.
PricingCan I get the price for my office in Eppendorf without a site visit?
Yes. The non-binding instant final price in the live chat applies without a site visit and is calculated solely from floor area and cleaning frequency. A site visit is optional and free of charge; it is carried out by the owner or a member of our team. You’ll receive a binding fixed price after the site visit.
TravelIs there an extra charge for travel to Eppendorf?
No, travel is included in the monthly price. We agree on vehicle access, parking, and times with you before the first appointment.
PricingAre consumables included in the monthly price?
No. As a rule, you provide soap, paper towels, and toilet paper; on request, we procure them and bill them transparently at cost. Refilling the dispensers at every cleaning is included in the monthly price. When supplies are running low, we let you know in good time.