FAQ: office cleaning in Harvestehude
Frequently asked questions about office cleaning in Harvestehude
Everything you need to know about pricing, parquet and marble care, discretion, and the process in Harvestehude.
PricingHow much does office cleaning in Harvestehude cost per month?
You pay a fixed monthly rate based on office size and cleaning frequency: for up to 150 m² with weekly cleaning, it starts at €361.96 net per month. The rate covers pay above the collectively agreed wage for your dedicated team, social security contributions, cleaning concentrates from Dr. Schnell and TANA green care, travel, and business liability insurance (€5 million); 19% VAT is added on top. You’ll find more sample calculations for 150 m², 300 m², and 500 m² in the pricing examples on this page. Eliza calculates your exact, non-binding price in the live chat in 30 seconds.
HarvestehudeCan you properly clean herringbone parquet, marble, and double windows?
Yes. We also clean historic buildings and villas: we clean herringbone parquet and floorboards only with a barely damp mop and pH-neutral concentrates from Dr. Schnell (EU Ecolabel). Marble and terrazzo floors get gentle care, with no abrasive cleaners. We treat double windows and plaster details with great care, using professional tools from Unger.
SecurityDo you use subcontractors or temp agency workers?
No. All cleaning work is done by our own permanent employees — no subcontractors, no temp agency staff. We employ more than 20 permanent staff from 11 countries. Every cleaner holds a police clearance certificate and signs an in-house confidentiality agreement (NDA). Since we were founded in 2019, exactly one cleaner has left our team — so the same team, led by a dedicated site manager, usually cleans your office every week.
How it worksDo you also clean quietly on residential streets and outside office hours?
Yes. On Harvestehuder Weg, we use low-noise Numatic vacuums and clean early before opening, in the evening after closing, or on Saturdays on request. That way, neither your neighbors nor your day-to-day operations are disturbed. We accept keys and alarm codes against a signed handover record.
HarvestehudeHow do you ensure confidentiality at family offices and law firms?
Your clean-desk policy is respected: files, contracts, and wealth documents stay untouched. All our employees are permanent staff, hold a police clearance certificate, and are bound by a strict confidentiality agreement (NDA). On request, we’re happy to sign your own non-disclosure agreement as well.
ContractIs there a minimum contract term?
No. Every Ruiz cleaning contract can be canceled monthly. No 12- or 24-month commitments — you decide month by month. You can also adjust floor space and cleaning frequency at any time, effective at the start of the next month.
Who we serveDo you also clean medical practices, restaurants, or private homes in Harvestehude?
No. Ruiz Büroreinigung Hamburg cleans commercial office space exclusively — our sites range from 120 to 3,000 m² — for law firms, tax advisors, IT companies, agencies, financial services providers, and coworking spaces. We do not take on private living areas in villas, medical practices, or restaurants — not even when the office and the residence are in the same building. For your office in Harvestehude, the live chat gives you the non-binding instant final price in 30 seconds. Or give us a call: +49 40 54 814 832.
QualityWhat happens if something isn’t right?
Let us know in the live chat, by email, or by phone at +49 40 54 814 832; our dedicated team will put it right at no extra charge — on the same working day.
PricingWhat is not included in the monthly price?
The monthly price does not include, among other things, consumables (soap, paper towels, toilet paper) or additional services such as exterior window cleaning, deep cleaning, carpet deep cleaning, and special surfaces. For these additional services, you’ll receive a non-binding quote within 24 hours; the binding fixed price is set after the site visit. The monthly price does include all 30 tasks in the service specification (Leistungsverzeichnis), cleaning agents, equipment, travel, and business liability insurance up to €5 million.
PricingCan I get the price for my office in Harvestehude without a site visit?
Yes. The non-binding instant final price in the live chat applies without a site visit and is calculated solely from floor area and cleaning frequency. A site visit is optional and free of charge; it is carried out by the owner or a member of our team. You’ll receive a binding fixed price after the site visit.
TravelIs there an extra charge for travel to Harvestehude?
No, travel is included in the monthly price. We agree on vehicle access, parking, and times with you before the first appointment.
AccessHow does your team get access to our office in Harvestehude?
We sign for keys, access fobs, or key cards with a documented handover record; alarm codes are stored securely. Cleaning takes place before the workday starts or after hours — you decide. Every cleaner is a permanent employee, holds a police clearance certificate, and signs an in-house NDA.