FAQ: office cleaning in Barmbek
Frequently asked questions about office cleaning in Barmbek
Everything you need to know about pricing, caring for clinker brick and historic buildings, discretion, and how we work in Barmbek.
PricingHow much does office cleaning in Barmbek cost per month?
You pay a fixed monthly rate based on office size and cleaning frequency: for up to 150 m² cleaned once a week, it starts at €361.96 net per month. The rate includes pay above the collectively agreed wage for your dedicated team, social security contributions, cleaning concentrates from Dr. Schnell and TANA green care, travel, and business liability insurance (€5 million); 19% VAT is added on top. For worked examples at 150 m², 300 m², and 500 m², see the pricing examples on this page. In the live chat, Eliza calculates your exact non-binding price in 30 seconds.
BarmbekCan you properly clean clinker-brick buildings and historic floorboards?
Yes. We match our equipment and care products to the building: we clean clinker-brick and stone surfaces with pH-neutral, residue-free products, and we clean solid wood floorboards in older buildings strictly with a barely damp mop to avoid swelling. Certified Dr. Schnell cleaning products (EU Ecolabel) are gentle on every surface and help preserve its value.
SecurityDo you use subcontractors or temp agency workers?
No. All cleaning work is done by our own permanent employees — no subcontractors, no temp agency staff. We employ more than 20 permanent staff from 11 countries. Every cleaner has a police clearance certificate and signs an in-house confidentiality agreement (NDA). Since our founding in 2019, exactly one cleaner has left our team — so the same team, led by a dedicated site manager, reliably cleans your office every week.
How it worksDo you also clean outside office hours?
Yes. We clean outside core working hours: early in the morning, before your staff arrive, in the evening after everyone has left, or on Saturdays on request. With dedicated teams, meetings, phone calls, and client appointments stay undisturbed. We accept keys, access fobs, and alarm codes only against a detailed, signed handover record.
BarmbekHow do you ensure discretion for tax advisors and lawyers?
Your clean-desk policy is respected: tax documents, receipts, and files are not touched. Everyone on our team is permanently employed, background-checked, and bound by a strict confidentiality agreement (NDA). On request, we’re glad to sign your own NDA as well.
ContractIs there a minimum contract term?
No. Every Ruiz cleaning contract can be canceled monthly. No 12- or 24-month clauses — you decide month by month. You can also adjust floor area and cleaning frequency at the start of any month.
Who we serveDo you also clean medical practices, restaurants, or private homes in Barmbek?
No. Ruiz Büroreinigung Hamburg cleans commercial office space exclusively — our sites range from 120 to 3,000 m² — for law firms, tax advisors, IT companies, agencies, financial services providers, and coworking spaces. We do not take on medical practices, restaurants, or private homes. For your office in Barmbek, the live chat gives you the non-binding instant final price in 30 seconds. Or give us a call: +49 40 54 814 832.
QualityWhat happens if something isn’t right?
Let us know in the live chat, by email, or by phone at +49 40 54 814 832; our dedicated team will put it right at no extra charge — on the same working day.
PricingWhat is not included in the monthly price?
The monthly price does not include, among other things, consumables (soap, paper towels, toilet paper) or additional services such as exterior window cleaning, deep cleaning, carpet deep cleaning, and special surfaces. For these additional services, you’ll receive a non-binding quote within 24 hours; the binding fixed price is set after the site visit. The monthly price does include all 30 tasks in the service specification (Leistungsverzeichnis), cleaning agents, equipment, travel, and business liability insurance up to €5 million.
PricingCan I get the price for my office in Barmbek without a site visit?
Yes. The non-binding instant final price in the live chat applies without a site visit and is calculated solely from floor area and cleaning frequency. A site visit is optional and free of charge; it is carried out by the owner or a member of our team. You’ll receive a binding fixed price after the site visit.
TravelIs there an extra charge for travel to Barmbek?
No, travel is included in the monthly price. We agree on vehicle access, parking, and times with you before the first appointment.
PricingAre consumables included in the monthly price?
No. As a rule, you provide soap, paper towels, and toilet paper; on request, we procure them and bill them transparently at cost. Refilling the dispensers at every cleaning is included in the monthly price. When supplies are running low, we let you know in good time.
Office sizeWhat office sizes do you clean in Barmbek — and what applies above 1,000 m²?
Our sites range from 120 to 3,000 m². The starting price of €361.96 net per month applies up to 150 m² at 1× per week — smaller spaces pay the same price. Up to 1,000 m², the live chat gives you your non-binding final price in 30 seconds; above 1,000 m², we prepare a custom, non-binding quote within 24 hours.
AccessHow does your team get access to our office in Barmbek?
We sign for keys, access fobs, or key cards with a documented handover record; alarm codes are stored securely. Cleaning takes place before the workday starts or after hours — you decide. Every cleaner is a permanent employee, holds a police clearance certificate, and signs an in-house NDA.