PricingHow much does office cleaning in Altona cost per month?
You pay a fixed monthly rate based on office size and cleaning frequency: for up to 150 m² cleaned once a week, it’s €361.96 net per month. Cleaning products, equipment, travel, vacation cover, and business liability insurance are included. You’ll find more examples in the pricing overview on this page. We price a historic office floor on Palmaille exactly the same way as a new build on the Elbe: what counts is size and frequency, not the address. In the live chat, Eliza gives you your non-binding final price in 30 seconds.
PricingIs the chat price enough, or do we need a site visit?
The final price from the live chat applies without a site visit — it’s non-binding and calculated from size and frequency. If you’d like a binding fixed price, the owner or a member of our team will come to your office for a free site visit and finalize the scope of work with you.
PricingWhat is not included in the monthly price?
The monthly price does not include, among other things, consumables (soap, paper towels, toilet paper) or additional services such as exterior window cleaning, deep cleaning, carpet deep cleaning, and special surfaces. For these additional services, you’ll receive a non-binding quote within 24 hours; the binding fixed price is set after the site visit. The monthly price does include all 30 tasks in the service specification (Leistungsverzeichnis), cleaning agents, equipment, travel, and business liability insurance up to €5 million.
PricingAre consumables included in the monthly price?
No. As a rule, you provide soap, paper towels, and toilet paper; on request, we procure them and bill them transparently at cost. Refilling the dispensers at every cleaning is included in the monthly price. When supplies are running low, we let you know in good time.
Office sizeWhat office sizes do you clean in Altona — and what applies above 1,000 m²?
Our sites range from 120 to 3,000 m². The starting price of €361.96 net per month applies up to 150 m² at 1× per week — smaller spaces pay the same price. Up to 1,000 m², the live chat gives you your non-binding final price in 30 seconds; above 1,000 m², we prepare a custom, non-binding quote within 24 hours.
LocalDo your teams also cover Altona?
Yes. Our team of more than 20 permanent employees cleans more than 50 sites across Hamburg. Altona is a core part of our service area — Altona-Altstadt and Altona-Nord, as well as the adjacent neighborhoods of Ottensen, St. Pauli, and Sternschanze. Your dedicated team arrives at the agreed time, and travel is included in the monthly rate.
TravelIs there an extra charge for travel to Altona?
No, travel is included in the monthly price. We agree on vehicle access, parking, and times with you before the first appointment.
Who we serveDo you also clean medical practices, restaurants, or private homes in Altona?
No. Ruiz Büroreinigung Hamburg cleans commercial office space exclusively — our sites range from 120 to 3,000 m² — for law firms, tax advisors, IT companies, agencies, financial services providers, and coworking spaces. We do not take on medical practices, restaurants, or private homes. For your office in Altona, the live chat gives you the non-binding instant final price in 30 seconds. Or give us a call: +49 40 54 814 832.
Historic buildingsHow do you clean oiled floorboards, parquet, and plasterwork in historic buildings?
We clean wood floors only with a barely damp mop and a pH-neutral Dr. Schnell cleaner, so the oil finish and sealant stay intact — we never leave standing water. Plaster moldings, double doors, and deep windowsills are dusted on the agreed schedule. On request, we refresh heavily used floors with our deep cleaning service.
GlassDo you also clean the glass facade and the outside of the windows?
Yes. Glass partitions, glass doors, and interior glazing are part of regular office cleaning. With our window and glass cleaning service, we clean exterior windows and glass facades using the purified-water method without chemical cleaning agents — quarterly or on whatever schedule you prefer.
AccessHow does access work with reception, key cards, and the alarm system?
We accept keys, key cards, and access fobs only against a signed, written handover record. Access is limited to permanent team members who have been briefed on your site and hold a police clearance certificate. We schedule cleaning times with you to fit your building’s opening hours.
StaffDo you use subcontractors?
No. Our team is made up of more than 20 permanent employees from 11 countries — and no subcontractors. We have hardly any staff turnover, and cover usually comes from the same team. Every team member is bound to confidentiality by an in-house NDA, and we’ll also sign your own NDA on request.
QualityWhat happens if something isn’t right?
Let us know in the live chat, by email, or by phone at +49 40 54 814 832; our dedicated team will put it right at no extra charge — on the same working day.
HoursWhen do you clean our office?
Whenever it works best for your office: early, before your workday starts, in the evening after hours, on Saturdays on request, or, by arrangement, during office hours. Your dedicated team arrives at the agreed time.
ContractHow do we cancel, and what happens if our office size changes?
Our contracts can be canceled monthly, with no minimum term. If your office size changes, we adjust the scope of work and the monthly rate. If you relocate, we also offer deep cleaning when you move out of your old floor and into your new one.
Getting startedHow soon can you start in Altona?
Within 24 hours of your inquiry, you’ll receive a non-binding written quote. Once you accept and hand over the keys, we usually start within 2–7 business days, depending on team capacity.