FAQ: office cleaning in Hoheluft-Ost
Frequently asked questions about office cleaning in Hoheluft-Ost
Clear answers on pricing, security, industrial floor and parquet care, and contract terms in Hamburg-Hoheluft-Ost.
PricingHow much does office cleaning in Hamburg-Hoheluft-Ost cost per month?
Office cleaning in Hoheluft-Ost is billed as a fixed monthly rate based on office size and cleaning frequency. With cleaning once a week, the monthly price for up to 150 m² starts at €361.96 net, plus 19% VAT. The monthly rate includes everything: pay above the collectively agreed wage, social security contributions, biodegradable Dr. Schnell cleaning products, professional equipment, travel, and business liability insurance (€5 million). You’ll find specific examples in the pricing overview above: 150 m² cleaned twice a week, 300 m² three times a week, and 500 m² five times a week. For spaces over 1,000 m², we’ll prepare a custom quote.
PricingCan I get a non-binding price up front, without a site visit?
Yes. In our live chat, Eliza gives you a non-binding instant final price in 30 seconds — not a vague ballpark figure, free of charge, no sign-up, available around the clock. This non-binding price applies even without a prior site visit. If you already have your own specification, you can upload it right in the chat. You’ll receive a non-binding written quote at a fixed monthly price by email within 24 hours.
SecurityDoes Ruiz Büroreinigung use subcontractors or temp agency workers?
No, that’s 100% ruled out. All cleaning is done exclusively by permanent staff on our own team (more than 20 permanent employees from 11 countries). Every cleaner holds a police clearance certificate and has signed an in-house confidentiality agreement (NDA). Your office is looked after by a dedicated team: we have hardly any staff turnover (exactly one departure since our founding in 2019), and cover usually comes from the same team.
ServicesDo you also clean medical practices, restaurants, or private homes in Hoheluft-Ost?
No. Ruiz Büroreinigung Hamburg is a specialist firm that serves only commercial office space, law firms, agencies, and IT companies (no medical practices, no restaurants, no private homes). Even with the UKE university hospital close by, we focus entirely on professional janitorial cleaning for B2B workplaces and protected historic commercial buildings.
MaterialsHow do you clean industrial floors in Falkenried and parquet in historic buildings?
We match the method to each surface to preserve its value. We clean industrial screed and polished concrete in the Falkenried-Quartier with non-film-forming, low-residue Dr. Schnell cleaners (EU Ecolabel) to keep their sheen and slip resistance. Historic herringbone parquet and plank floors in the period buildings on Hoheluftchaussee are cleaned only with a barely damp mop — no puddles, no risk of swelling. Plaster ceilings and decorative moldings are carefully dry-dusted.
Law firmsHow do you ensure discretion for law firms and confidential projects?
Discretion is our top priority: we never touch or move files, contracts, or client documents. Every employee is bound to strict confidentiality, and we’ll also sign your own NDA on request. We accept keys, access fobs, and alarm codes only against a complete, signed handover record. You can exclude confidential areas from cleaning at any time.
HoursWhen is our office in Hoheluft-Ost cleaned?
We clean flexibly outside your office and core working hours: either early in the morning from 6 a.m., before your staff arrive, or in the evening from 6 p.m., after the workday ends. Saturday cleaning is no problem either. That way, your day of client meetings, pitches, and appointments goes completely undisturbed.
ContractIs there a minimum contract term?
No. All contracts with Ruiz Büroreinigung Hamburg can be canceled monthly. We don’t lock clients into long contracts — we earn your business again every month with first-class quality. If you move or grow and need to adjust your floor space or cleaning schedule, that’s easy to do at the start of any month.
Hoheluft-OstWhich streets in Hoheluft-Ost do you cover?
We look after sites throughout Hoheluft-Ost (postal codes 20249, 20253, 20251, 20144): in the Falkenried-Quartier (Straßenbahnring, Falkenried), along Hoheluftchaussee, on Hegestraße, Lehmweg, and Abendrothsweg, and along the Isebekkanal. Our teams also clean in the adjacent neighborhoods of Hoheluft-West, Eppendorf, Harvestehude, Eimsbüttel, Winterhude, and Rotherbaum.