PricingHow much does office cleaning in Hoheluft-Ost cost per month?
Office cleaning in Hoheluft-Ost is billed as a fixed monthly rate based on office size and cleaning frequency. With cleaning once a week, the monthly price for up to 150 m² starts at €361.96 net, plus 19% VAT. The monthly rate includes everything: pay above the collectively agreed wage, social security contributions, cleaning concentrates from Dr. Schnell and TANA green care, professional equipment, travel, and business liability insurance (€5 million). You’ll find specific examples in the pricing overview above: 150 m² cleaned twice a week, 300 m² three times a week, and 500 m² five times a week. For spaces over 1,000 m², we’ll prepare a custom, non-binding quote.
PricingCan I get a non-binding price up front, without a site visit?
Yes. In our live chat, Eliza gives you your non-binding instant final price in 30 seconds — calculated from floor area and cleaning frequency, free of charge and without sign-up. This non-binding price applies even without a prior site visit. If you already have your own specification, you can upload it right in the chat. You’ll receive a non-binding written quote at a fixed monthly price by email within 24 hours.
SecurityDoes Ruiz Büroreinigung use subcontractors or temp agency workers?
No. No subcontractors, no temp agency staff. All cleaning is done exclusively by permanent staff on our own team (more than 20 permanent employees from 11 countries). Every cleaner holds a police clearance certificate and has signed an in-house confidentiality agreement (NDA). Your office is looked after by a dedicated team: we have hardly any staff turnover (exactly one departure since our founding in 2019), and cover usually comes from the same team.
ServicesDo you also clean medical practices, restaurants, or private homes in Hoheluft-Ost?
No. Ruiz Büroreinigung Hamburg serves only commercial office space, law firms, agencies, and IT companies (no medical practices, no restaurants, no private homes).
MaterialsHow do you clean industrial floors and parquet in historic buildings?
We match the method to each surface to preserve its value. We clean industrial screed and polished concrete with non-film-forming, low-residue Dr. Schnell cleaners (EU Ecolabel) to keep their sheen and slip resistance. Historic herringbone parquet and plank floors in the period buildings are cleaned only with a barely damp mop — no puddles, no risk of swelling. Plaster ceilings and decorative moldings are carefully dry-dusted.
Law firmsHow do you ensure discretion for law firms and confidential projects?
As a rule, files, contracts, and client documents are neither touched nor moved. Every employee is bound to strict confidentiality by an in-house NDA, and on request we also sign your own NDA. We take over keys, access fobs, and alarm codes against a documented handover record. You can exclude confidential areas from cleaning at any time.
HoursWhen is our office in Hoheluft-Ost cleaned?
We clean flexibly outside your office and core working hours: either early in the morning, before your staff arrive, or in the evening, after the workday ends. On request, we also clean on Saturdays. Dedicated teams: your day of client meetings, pitches, and appointments stays undisturbed.
ContractIs there a minimum contract term?
No. All contracts with Ruiz Büroreinigung Hamburg can be canceled monthly. You decide again every month. If you move or grow and need to adjust your floor space or cleaning schedule, that’s easy to do at the start of any month.
Hoheluft-OstWhich locations in Hoheluft-Ost are part of your service area?
Hoheluft-Ost (postal codes 20144, 20249, 20251, 20253) is part of the service area of Ruiz Büroreinigung Hamburg — with locations such as Falkenried, Straßenbahnring, Lehmweg, Löwenstraße, Abendrothsweg, Hegestraße (border with Eppendorf), and Hoheluftchaussee (border with Hoheluft-West). Hoheluft-Ost borders Eppendorf and Hoheluft-West; Harvestehude lies across the Isebekkanal. All the adjacent neighborhoods mentioned are also part of our service area.
QualityWhat happens if something isn’t right?
Let us know in the live chat, by email, or by phone at +49 40 54 814 832; our dedicated team will put it right at no extra charge — on the same working day.
PricingWhat is not included in the monthly price?
The monthly price does not include, among other things, consumables (soap, paper towels, toilet paper) or additional services such as exterior window cleaning, deep cleaning, carpet deep cleaning, and special surfaces. For these additional services, you’ll receive a non-binding quote within 24 hours; the binding fixed price is set after the site visit. The monthly price does include all 30 tasks in the service specification (Leistungsverzeichnis), cleaning agents, equipment, travel, and business liability insurance up to €5 million.
TravelIs there an extra charge for travel to Hoheluft-Ost?
No, travel is included in the monthly price. We agree on vehicle access, parking, and times with you before the first appointment.
PricingAre consumables included in the monthly price?
No. As a rule, you provide soap, paper towels, and toilet paper; on request, we procure them and bill them transparently at cost. Refilling the dispensers at every cleaning is included in the monthly price. When supplies are running low, we let you know in good time.
Office sizeWhat office sizes do you clean in Hoheluft-Ost — and what applies above 1,000 m²?
Our sites range from 120 to 3,000 m². The starting price of €361.96 net per month applies up to 150 m² at 1× per week — smaller spaces pay the same price. Up to 1,000 m², the live chat gives you your non-binding final price in 30 seconds; above 1,000 m², we prepare a custom, non-binding quote within 24 hours.
AccessHow does your team get access to our office in Hoheluft-Ost?
We sign for keys, access fobs, or key cards with a documented handover record; alarm codes are stored securely. Cleaning takes place before the workday starts or after hours — you decide. Every cleaner is a permanent employee, holds a police clearance certificate, and signs an in-house NDA.