PricingHow much does office cleaning in Hamburg-Sternschanze cost per month?
You pay a transparent, fixed monthly rate based on your office size and cleaning frequency. For weekly cleaning of up to 150 m², the monthly rate starts at €361.96 net, plus 19% VAT. It covers wages above the collectively agreed wage, social security contributions, cleaning concentrates from Dr. Schnell and TANA green care, professional equipment, travel, and business liability insurance (€5 million). You’ll find pricing examples for 150 m² twice a week, 300 m² three times a week, and 500 m² five times a week in the pricing overview above. For spaces over 1,000 m², we prepare a custom, non-binding quote.
PricingCan I get a price right away, without anyone having to come by?
Yes. In our live chat, Eliza gives you your non-binding instant final price in 30 seconds — calculated from floor area and cleaning frequency, free of charge and without sign-up. Your non-binding online final price is valid even without an on-site visit. If you already have your own specification, simply upload it right in the chat. You’ll receive a non-binding written quote within 24 hours.
SecurityDo you use subcontractors or temp agency workers?
No. No subcontractors, no temp agency staff. All cleaning work is done by permanent members of our own team (more than 20 permanent employees from 11 countries). Every cleaner holds a police clearance certificate and has signed an in-house confidentiality agreement (NDA). Your site is looked after by a dedicated team: we have hardly any staff turnover (exactly one departure since we were founded in 2019), and vacation cover usually comes from the same team.
ServicesDo you also clean bars, cafés, or restaurants in the Schanze?
No. Ruiz Büroreinigung Hamburg is a B2B company serving only offices, law firms, agencies, and commercial businesses (no medical practices, no restaurants). On principle, we don’t clean restaurants, bars, nightclubs, or private homes. We focus entirely on agencies, tech companies, and offices in the commercial courtyards and on upper floors.
IT & hardwareHow do you protect sensitive monitors, IT equipment, and workstations?
IT and creative offices are full of sensitive technology: we dust monitors, keyboards, and ports strictly dry, using microfiber cloths. We never use moisture or spray cleaners on any device. We follow your company’s clean-desk policy to the letter, and we clean server or network rooms only by separate arrangement.
HoursWhen do you clean our office in the Schanze?
We clean flexibly outside your core working hours: either in the morning, before work starts, or in the evening, once your team has left for the day. On request, we also clean on Saturdays. With dedicated teams, your agency work and meetings stay undisturbed during the day.
ContractIs there a minimum contract term?
No. All our contracts can be canceled monthly, with no long minimum terms. Startups and agencies often work in agile, project-based ways — so you can adjust your cleaning frequency and floor space at the start of any month.
SchanzeWhich streets in Sternschanze do you cover?
Sternschanze (postal codes 20357, 20359, 22767, 22769) is part of the service area of Ruiz Büroreinigung Hamburg — locations such as Schanzenstraße, Susannenstraße, Bartelsstraße, Juliusstraße, and Schulterblatt (border with Eimsbüttel), as well as Sternstraße, Lagerstraße, and Neuer Kamp (each at the border with St. Pauli), and Stresemannstraße (border with St. Pauli and Altona-Altstadt). Sternschanze borders St. Pauli, Altona-Altstadt, Altona-Nord, Eimsbüttel, and Rotherbaum; all of these adjoining neighborhoods are also part of our service area.
StartHow quickly can Ruiz start cleaning?
After your inquiry, you’ll receive a non-binding written quote within 24 hours. Once we’ve completed the key handover together, we usually start within 2 to 7 business days, depending on available team capacity.
QualityWhat happens if something isn’t right?
Let us know in the live chat, by email, or by phone at +49 40 54 814 832; our dedicated team will put it right at no extra charge — on the same working day.
PricingWhat is not included in the monthly price?
The monthly price does not include, among other things, consumables (soap, paper towels, toilet paper) or additional services such as exterior window cleaning, deep cleaning, carpet deep cleaning, and special surfaces. For these additional services, you’ll receive a non-binding quote within 24 hours; the binding fixed price is set after the site visit. The monthly price does include all 30 tasks in the service specification (Leistungsverzeichnis), cleaning agents, equipment, travel, and business liability insurance up to €5 million.
PricingCan I get the price for my office in Sternschanze without a site visit?
Yes. The non-binding instant final price in the live chat applies without a site visit and is calculated solely from floor area and cleaning frequency. A site visit is optional and free of charge; it is carried out by the owner or a member of our team. You’ll receive a binding fixed price after the site visit.
TravelIs there an extra charge for travel to Sternschanze?
No, travel is included in the monthly price. We agree on vehicle access, parking, and times with you before the first appointment.
PricingAre consumables included in the monthly price?
No. As a rule, you provide soap, paper towels, and toilet paper; on request, we procure them and bill them transparently at cost. Refilling the dispensers at every cleaning is included in the monthly price. When supplies are running low, we let you know in good time.
Office sizeWhat office sizes do you clean in Sternschanze — and what applies above 1,000 m²?
Our sites range from 120 to 3,000 m². The starting price of €361.96 net per month applies up to 150 m² at 1× per week — smaller spaces pay the same price. Up to 1,000 m², the live chat gives you your non-binding final price in 30 seconds; above 1,000 m², we prepare a custom, non-binding quote within 24 hours.
AccessHow does your team get access to our office in Sternschanze?
We sign for keys, access fobs, or key cards with a documented handover record; alarm codes are stored securely. Cleaning takes place before the workday starts or after hours — you decide. Every cleaner is a permanent employee, holds a police clearance certificate, and signs an in-house NDA.