TechnologyWhat is the purified-water method (reverse osmosis), and how does it work?
With the purified-water method, ordinary tap water is demineralized on site using reverse osmosis and mixed-bed resin filters. This ultra-pure water is highly effective at dissolving dirt and binds soot, dust, and pollen without chemical cleaning agents. Because no minerals or surfactants remain in the water, the glass air-dries completely free of streaks and spots.
PricingHow much does office window cleaning cost in Hamburg?
The cost depends on the number of windows, the glass area, the window type (e.g., tilt-and-turn, box windows, fixed glazing), and accessibility. Because every building is different, we start with a short, free site visit and send you a transparent, non-binding fixed-price quote within 24 hours — with no hidden costs.
ServiceAre frames, grooves, and windowsills cleaned too?
Yes. At Ruiz, professional window cleaning always includes the frames, rubber seals, and both interior and exterior windowsills. During the site visit, we agree on the exact, binding scope of work with you.
HeightHow high can you clean windows without scaffolding?
With our water-fed Unger carbon telescopic poles, we clean facades and windows up to approx. 18 meters high (roughly 5 to 6 stories) safely, from stable footing on the ground. That saves you the expense of scaffolding or boom lifts and protects walkways and landscaping.
FrequencyHow often should office windows be cleaned?
In busy urban locations (e.g., downtown Hamburg, HafenCity, Altona), we recommend cleaning every 2 to 3 months. In quieter locations, cleaning twice a year (spring and fall) is usually enough. Interior glass partitions are often handled monthly as part of routine janitorial cleaning.
How it worksDoes office work have to stop while the windows are cleaned?
No. We work quickly, quietly, and flexibly. On request, we start as early as 6 a.m., before your workday begins, or come on a Saturday. Exterior cleaning with the reverse-osmosis method happens entirely outside the building and doesn’t disturb anyone in the office.
ContractDo I have to commit to a contract for glass cleaning?
No. You can book window cleaning on a regular schedule (e.g., quarterly, cancel monthly) or as a one-time job with no contract commitment whatsoever. We earn your business with quality, month after month.
StaffDo you use your own staff or subcontractors?
We use only our own permanently employed cleaners from Ruiz Büroreinigung Hamburg — 0% of our work goes to subcontractors. Our team is paid above the collectively agreed wage, permanently employed, covered by liability insurance, and trained in the safety regulations of BG BAU (the statutory accident insurance institution for the construction and cleaning trades).
Combined servicesCan window cleaning be combined with office cleaning or janitorial services?
Yes — most of our clients prefer it that way. Your routine janitorial cleaning and periodic window cleaning run under one contract, with one point of contact. No double coordination — one provider for everything.
EnvironmentIs the purified-water method really eco-friendly?
Yes, 100%. Because ultra-pure water dissolves dirt by purely physical means, we use no chemical surfactants, alcohols, or fragrances at all. No harmful wastewater ends up in the soil or the sewer system. Plus, there are no harsh chemicals to attack your seals and window frames.