Missed cleanings with no backup
When the previous provider’s cleaner couldn’t make it, the office simply didn’t get cleaned. No replacement, no advance notice — on Mondays, the team came in to dirty desks and full wastebaskets.
Case study · Tech & gaming · Hamburg-Wandsbek
Office cleaning for Crazybunch UG — hardware-safe care & dedicated teams since 2023.
Since August 2023, Ruiz Büroreinigung Hamburg has been cleaning the 200 m² office of game developer Crazybunch UG in Hamburg-Wandsbek — with a dedicated team of permanent employees, a strict NDA policy, and a month-to-month contract. More than three years of genuine partnership, with no subcontractors.
- Hamburg Chamber of Crafts
- Member of BG BAU
- 5.0 / 5 verified by Trustindex
- Insured up to €5 million
Key facts about the partnership
Case study: office cleaning for game developer Crazybunch UG in Hamburg-Wandsbek
In August 2023, Ruiz Büroreinigung Hamburg took over routine janitorial cleaning for the 200 m² office of Hamburg game developer Crazybunch UG in Wandsbek. In 2026, we can look back on more than three years of continuous partnership — in an industry where service providers typically come and go.
What matters most to tech and gaming studios: high-end hardware and dev kits that stay reliably dust-free, absolute discretion about unreleased games under an NDA, and flexible cleaning after 6 p.m., outside core working hours.
In this case study, you’ll learn why Crazybunch switched providers, how our team of permanent employees looks after sensitive workstations, and why the partnership has lasted more than three years on a month-to-month contract.
The challenge
Why Crazybunch switched cleaning providers
In the summer of 2023, Crazybunch’s management faced a situation many Hamburg businesses know well: their previous provider no longer delivered the reliability a growing studio needs.
A game of “telephone” through hotlines
Every piece of feedback, from scheduling requests to specialty cleaning jobs, went through an anonymous hotline. Often, only a fraction of it reached the staff on site. The result: misunderstandings and frustration on both sides.
Constant double-checking
Instead of being able to count on a clean office, the studio had to check up on the work itself: logging problems, sending reminders, escalating. Valuable time taken away from game development — and trust that kept eroding.
Industry requirements
What tech & gaming studios really need
Gaming and software studios work with delicate, expensive hardware. To make that hardware last, keeping it dust-free is a technical necessity — and it has to go hand in hand with absolute confidentiality.
Hardware sensitivity & dust protection
Dev kits, workstations, and multi-monitor setups are sensitive to dust — and expensive. Excess moisture or the wrong cloths put them at risk; what they need is careful dry dusting with the right tools.
Office cleaning for IT companies →Discretion & a strict NDA policy
Game design documents, whiteboards, storyboards — anyone who cleans a game studio sees content before it’s released. A reliable partner needs permanent staff, police clearance certificates (Führungszeugnis), and binding NDAs.
Flexible after-hours time slots
Development teams work in intense sprints and release cycles, often well beyond regular office hours. Rigid cleaning schedules get in the way — what’s called for is reliable cleaning after 6 p.m. or on weekends.
The Ruiz approach
Security, quality & continuity — since August 2023
With a dedicated core team, certified eco-friendly cleaning concentrates, and our HACCP color-coding system, we’ve kept Crazybunch’s workspace spotless for more than three years.
Staff & reliability
Full continuity and personal accountability on site:
100% our own permanent staff — 0% subcontractors
Always the same trained professionals, permanently employed under the framework collective agreement (Rahmentarifvertrag) — no rotating temps. The team knows the premises, the alarm system, and the site’s particular needs inside out.
Vacation & sick-leave cover, usually from the same team
If a team member is out, a colleague from the same team who already knows the site usually steps in. Since August 2023, there hasn’t been a single unplanned missed cleaning.
A direct line to the site manager
No anonymous service loop: CEO Malte Schmidt has the direct cell number of the site manager assigned to his office. Requests are handled right away, and nothing gets lost along the way.
Cancel monthly — no minimum term
No restrictive contracts that lock you in for 12 or 24 months. Crazybunch has stayed with us since 2023 purely by choice — a decision reconfirmed month after month.
Technology, hygiene & security
The highest standards for workstations, hardware, and confidentiality:
NDA & confidentiality as standard
A written confidentiality agreement for every employee. Unreleased games, code, and whiteboards stay protected inside the studio.
Hardware-safe dry dusting
Workstations and IT peripherals are dusted dry and gently — no moisture near fans or cabling. That extends the life of the hardware.
HACCP-compliant four-color system
Every cleaning cloth is strictly color-coded: blue for desks, green for the kitchenette, red for restrooms. This rules out cross-contamination between areas.
Dr. Schnell eco concentrates
Only EU Ecolabel–certified concentrates from Dr. Schnell — effective against dirt, gentle on indoor air, people, and the environment.
How the partnership evolved
A partnership that lasts
In an industry where clients frequently switch providers, staying power is the most honest proof of quality. Here’s how the partnership between Ruiz and Crazybunch has developed:
Partnership timeline
- August 2023
Kickoff & onboarding
First contact, a site visit to the 200 m² office in Hamburg-Wandsbek by owner Jonathan Ruiz, NDA signing, and onboarding of the dedicated cleaning team.
- August 2024
1 year · 5.0 ★ Google review
CEO Malte Schmidt posts his 5.0-star review on Google: “I can highly recommend Ruiz Büroreinigung!” (quote translated from German)
- 2025
Fine-tuning & scaling up
Cleaning time slots adjusted to new project phases, and cleaning extended to additional IT workstations — with no contract amendment and no red tape.
- 2026
More than 3 years of continuous service
Month-to-month contract and not a single interruption to date. Top client satisfaction and a smooth partnership on equal footing.
Verified client review
What Crazybunch’s CEO says about Ruiz
A genuine review from Malte Schmidt, CEO of Crazybunch UG — verified on Google Maps. Quotes translated from German; the original review is on Google.
5.0
View the review on Google Maps★★★★★
Malte Schmidt
Crazybunch UG
Office in Wandsbek
Ruiz Büroreinigung has been cleaning our offices for more than a year now, and every time the team has been in, our office looks brand new. The staff are extremely professional, reliable, and thorough. They pay attention to every detail and always leave the workplace spotless. I especially appreciate the team’s flexibility and punctuality. Their services have noticeably improved our work environment. I can highly recommend Ruiz Büroreinigung!
Pricing & calculation
What cleaning a 200 m² office in Hamburg costs
As with Crazybunch (200 m², weekly cleaning for exactly €412.43 net per month), Ruiz charges a fixed, dependable all-inclusive monthly rate. No hidden fees, no opaque hourly billing.
The monthly rate covers everything: wages under the collective wage agreement for the building-cleaning trade (Lohntarifvertrag), at €15.00 per hour in wage group 1 (Lohngruppe 1); social security contributions for your dedicated team; eco-certified Dr. Schnell concentrates; professional equipment; travel; cover for vacation or sick leave, usually from the same team; and our business liability insurance up to €5 million.
If your studio grows or your cleaning frequency changes: for 200 m² cleaned twice a week, the monthly price is €529.58 net; three times a week, it’s €712.79 net. Full flexibility — you can adjust floor space and frequency at any time, effective at the start of the next month.
Pricing overview
Monthly flat rate, net — examples
| Area | 1×/wk | 2×/wk | 3×/wk | 5×/wk |
|---|---|---|---|---|
| up to 150 m² | €361.96 | €479.11 | €642.13 | €1,042.09 |
| 200 m² | €412.43 | €529.58 | €712.79 | €1,132.94 |
| 250 m² | €462.91 | €580.06 | €783.46 | €1,223.80 |
| 400 m² | €614.33 | €731.48 | €995.45 | €1,496.36 |
All prices are net, plus 19% VAT, per month — including Dr. Schnell cleaning products, professional equipment, travel, vacation cover, and business liability insurance (€5 million). Billed in 25 m² increments; the base price applies up to 150 m².
Office size somewhere in between? Our AI assistant Eliza in the live chat gives you your non-binding final price in 30 seconds — free of charge, no sign-up.
Case study FAQ
Frequently asked questions about office cleaning at Crazybunch
Everything you need to know about the process, hardware protection, confidentiality, and pricing.
Don’t see your question?
Message us in the live chat with Eliza or call us directly at +49 40 54 814 832.
PartnershipHow long has Ruiz Büroreinigung Hamburg been cleaning Crazybunch’s offices?
Since August 2023 — which, as of 2026, means more than 3 years of uninterrupted partnership. In an industry where clients frequently switch providers, we see this continuity as the most reliable sign of quality. Every month is a fresh vote of confidence, because the contract can be canceled monthly.
ServiceWhat exactly does Ruiz’s cleaning service for Crazybunch include?
Weekly janitorial cleaning of 200 m² of modern office space in Hamburg-Wandsbek — outside core working hours (after 6 p.m.), with a dedicated team of permanent employees, EU Ecolabel–certified cleaning products from Dr. Schnell, and a strict HACCP color-coding system for the restrooms and kitchenette.
HardwareHow does Ruiz handle sensitive tech hardware?
Game developers work with valuable hardware: high-end PCs, dev kits, multi-monitor setups. Our dedicated team is trained to handle sensitive equipment. They clean desks with the right tools (never with excess moisture), take care around vents and peripherals, and steer clear of stress points like cabling. Regular dust control noticeably extends the life of the equipment.
DiscretionHow do you protect the confidentiality of unreleased game projects?
With an NDA (confidentiality agreement) as standard. On top of that, the same permanent employees work on site every time — no staff rotation, no subcontractors, no temp agency workers (Leiharbeiter). Everyone who cleans for Ruiz is permanently employed by Ruiz. Sensitive areas such as server rooms or concept development rooms can be excluded or cleaned only on request.
ComparisonCan you provide similar cleaning for my tech company in Hamburg?
Yes. Whether it’s a 120 m² indie studio in Rotherbaum or an 800 m² software floor in HafenCity, Ruiz serves IT and tech companies all across Hamburg — on a month-to-month contract with a transparent, all-inclusive monthly rate. In the live chat, Eliza gives you a non-binding final price in under 30 seconds.
PricingWhat does comparable office cleaning cost?
At Ruiz, you pay a fixed, all-inclusive monthly rate: wages under the building-cleaning trade’s collective wage agreement, social security contributions, Dr. Schnell supplies, travel, and business liability insurance (€5 million) are all included — the only extra is 19% VAT. Weekly cleaning of 200 m², like Crazybunch’s, costs exactly €412.43 net per month. Cleaned more often, the same 200 m² costs €529.58 net per month at 2×/week and €712.79 net per month at 3×/week. You can calculate your non-binding final price in 30 seconds in the live chat.
Related topics
Office cleaning in Wandsbek & for tech companies
More on the neighborhood, the industry, and our range of services in Hamburg.
- Office cleaning in Wandsbek
- Office cleaning for IT companies
- Janitorial services in Hamburg
- Pricing & calculation
- Client reviews & references
- About Ruiz Büroreinigung
Don’t see your neighborhood? We clean offices all across Hamburg — send us a no-obligation inquiry.
How can we keep your Hamburg tech studio dust-free?
100% our own permanent staff, month-to-month contracts, NDAs as standard, and years of experience with Hamburg tech and gaming studios. A non-binding quote for a fixed monthly price within 24 hours.
Carl-Petersen-Straße 92b, 20535 Hamburg · Mon–Sat, 9 a.m.–5 p.m. · Non-binding quote within 24 hours · Cancel monthly