FAQ: office cleaning in Winterhude
Frequently asked questions about office cleaning in Winterhude
Straight answers on pricing, security, care for parquet and loft floors, and contract terms in Hamburg-Winterhude.
PricingHow much does office cleaning in Hamburg-Winterhude cost per month?
Office cleaning in Winterhude is billed as a fixed monthly rate based on office size and cleaning frequency. For weekly cleaning of up to 150 m², the monthly price starts at €361.96 net, plus 19% VAT. The flat rate fully covers pay above the collectively agreed wage, social security contributions, biodegradable Dr. Schnell cleaning products, professional equipment, travel, and business liability insurance (€5 million). You’ll find specific examples for 150 m² at 2× a week, 300 m² at 3× a week, and 500 m² at 5× a week in the pricing overview above. For spaces over 1,000 m², we prepare a custom quote.
PricingCan I get a non-binding price up front, without a site visit?
Yes. In our live chat, Eliza gives you your non-binding instant final price in 30 seconds — not a vague ballpark figure. It’s free, requires no registration, and is available around the clock. This non-binding price applies even without a prior site visit. If you already have your own specification, you can upload it right in the chat. You’ll receive a non-binding written quote by email within 24 hours.
SecurityDoes Ruiz Büroreinigung use subcontractors or temp agency workers?
No — that’s 100% ruled out. All cleaning work is done exclusively by trained, permanent members of our own team (more than 20 permanent employees from 11 countries). Every cleaner holds a police clearance certificate and has signed an in-house confidentiality agreement (NDA). Your office is looked after by a dedicated team: we have hardly any staff turnover (exactly one departure since our founding in 2019), and cover usually comes from the same team.
ServicesDo you also clean medical practices, restaurants, or private homes in Winterhude?
No. Ruiz Büroreinigung Hamburg is a specialist firm that serves only commercial office space, law firms, agencies, and IT companies (no medical practices, no restaurants, no private homes). We focus entirely on professional janitorial cleaning for B2B workplaces and protected historic commercial buildings.
Floor careHow do you care for historic parquet and modern loft and commercial floors?
Every surface gets the treatment it needs, so your floors keep their value: we clean historic herringbone and panel parquet on Mühlenkamp and Bellevue strictly with a barely damp mop, using residue-free Dr. Schnell eco-cleaners (EU Ecolabel) suited to the wood. We clean industrial screed and polished concrete at Kampnagel without build-up or slip hazards. Ornamental plaster ceilings are carefully dry-dusted.
Law firmsHow do you ensure discretion at law firms, foundations, and agencies?
Discretion is our top priority: files, contracts, and client documents are never touched or moved. Every employee is bound to strict confidentiality, and on request we’ll also sign your own NDA. We accept keys, access fobs, and alarm codes only against a complete, signed handover record. You can exclude confidential areas from cleaning at any time.
HoursWhen will our office in Winterhude be cleaned?
We clean outside your office and core working hours, on a schedule that suits you: either early in the morning from 6 a.m., before your employees arrive, or in the evening from 6 p.m., once everyone has left for the day. Saturday cleaning is no problem either. That way, your day-to-day business — customers, clients, and appointments — runs completely undisturbed.
ContractIs there a minimum contract term?
No. All contracts with Ruiz Büroreinigung Hamburg can be canceled monthly. We don’t lock clients into long terms — we earn your business every month with first-class quality. If you move or grow and need to adjust the floor space or cleaning schedule, that’s easy to do at the start of any month.
WinterhudeWhich parts of Winterhude do you serve?
We look after sites throughout Winterhude (postal codes 22301, 22303, 22299, 22297, 20249, 22305): around Mühlenkamp and Gertigstraße, in Jarrestadt and at Kampnagel, on Überseering in City Nord, and along Bellevue, Leinpfad, and the Goldbekkanal. Our teams also clean in the adjacent neighborhoods of Uhlenhorst, Barmbek, Eppendorf, Hoheluft-Ost, Harvestehude, and Alsterdorf.