FAQ: office cleaning in Rotherbaum
Frequently asked questions about office cleaning in Rotherbaum
Straight answers on pricing, security, care for historic buildings, and contract terms in Hamburg-Rotherbaum.
PricingHow much does office cleaning in Hamburg-Rotherbaum cost per month?
Office cleaning in Rotherbaum is billed as a transparent, fixed monthly rate based on floor space and cleaning frequency. With weekly cleaning, the monthly price for up to 150 m² starts at €361.96 net, plus 19% VAT. The flat rate fully covers pay above the collectively agreed wage, social security contributions, biodegradable cleaning products from Dr. Schnell, professional equipment, travel, and business liability insurance (€5 million). You’ll find specific examples for 150 m² cleaned twice a week, 300 m² three times a week, and 500 m² five times a week (every business day) in the pricing overview above. For spaces over 1,000 m², we prepare a custom quote.
PricingCan I get a non-binding final price up front, without an on-site appointment?
Yes. In our live chat, Eliza gives you a non-binding instant final price in 30 seconds — not a vague ballpark figure. It’s free, requires no registration, and is available around the clock. This price applies even without a prior site visit. If you already have your own specification, you can upload it right in the chat. You’ll receive a non-binding written quote by email within 24 hours.
SecurityDoes Ruiz Büroreinigung use subcontractors or temp agency workers?
No — that’s 100% ruled out. All cleaning is done exclusively by skilled professionals from our own team, every one of them a permanent employee with full social security coverage (more than 20 permanent staff from 11 countries). Every cleaner holds a police clearance certificate and has signed an in-house confidentiality agreement (NDA). Your office is looked after by a dedicated team: we have hardly any staff turnover (exactly one departure since 2019), and cover usually comes from the same team.
Historic buildingsCan you properly care for original parquet, plasterwork, and marble in villas?
Yes — in Rotherbaum, that’s our specialty. We clean herringbone and panel parquet strictly with a barely damp mop, never leaving standing moisture, using Dr. Schnell concentrates (EU Ecolabel) matched to each floor. Marble, natural stone, and polished granite floors are cared for with pH-neutral specialty cleaners, brass fittings are polished streak-free, and plaster ceilings are gently dry-dusted. For heavily used floors, we also offer professional deep cleaning at a binding fixed price after the free site visit.
Law firmsHow do you ensure confidentiality at law firms, notary offices, and foundations?
Confidentiality is our top priority: we make it a rule never to touch or move client files, deeds, or other documents. Every employee is bound to strict confidentiality, and on request we also sign your own NDA. We accept keys, access fobs, and alarm codes only against a complete, signed handover record. You can exclude sensitive areas such as file archives or consultation rooms from cleaning at any time.
How it worksWhen will our office in Rotherbaum be cleaned?
We clean at flexible times outside your office and core working hours: either early in the morning from 6 a.m., before your staff arrive, or in the evening from 5 or 6 p.m., once the workday is over. Saturday cleaning is no problem either. That way, your day with clients, guests, and appointments runs completely undisturbed.
ContractIs there a minimum contract term?
No. All contracts with Ruiz Büroreinigung Hamburg can be canceled monthly. We don’t lock clients into long-term contracts — we earn your business month after month with reliable, thorough work. If you grow or move and need to adjust your floor space or cleaning schedule, that’s easy to do at the start of any month.
RotherbaumWhich streets and areas of Rotherbaum do you cover?
We look after sites throughout Rotherbaum (postal codes 20146, 20148, 20354): along Mittelweg, on Harvestehuder Weg and Alsterufer, on Rothenbaumchaussee, Hallerstraße, Grindelallee, and Grindelhof, on Moorweidenstraße, and around Dammtor and the university campus. Our teams also clean in the adjacent neighborhoods of Harvestehude, Hamburg-Altstadt, Neustadt, St. Georg, and Eimsbüttel.
Getting startedHow soon can you start cleaning?
Within 24 hours of your inquiry, you’ll receive a non-binding written quote. After a joint site visit (free and with no obligation, by the owner or a member of our team) and the key handover, we usually start within 2 to 7 business days, depending on available capacity.