FAQ: office cleaning in Sternschanze
Frequently asked questions about office cleaning in Sternschanze
Straight answers on pricing, flexible cancellation, hardware protection, and cleaning hours in the Schanzenviertel.
PricingHow much does office cleaning in Hamburg-Sternschanze cost per month?
You pay a transparent, fixed monthly rate based on your office size and cleaning frequency. For weekly cleaning of up to 150 m², the monthly rate starts at €361.96 net, plus 19% VAT. It covers wages above the collectively agreed wage, social security contributions, biodegradable Dr. Schnell cleaning products, professional equipment, travel, and business liability insurance (€5 million). You’ll find pricing examples for 150 m² twice a week, 300 m² three times a week, and 500 m² five times a week in the pricing overview above. For spaces over 1,000 m², we prepare a custom quote.
PricingCan I get a price right away, without anyone having to come by?
Yes. In our live chat, Eliza gives you your non-binding instant final price in 30 seconds — not a vague ballpark figure. It’s free, requires no registration, and is available around the clock. Your non-binding online final price is valid even without an on-site visit. If you already have your own specification, simply upload it right in the chat. You’ll receive a non-binding written quote within 24 hours.
SecurityDo you use subcontractors or temp agency workers?
No — that’s 100% ruled out. All cleaning work is done exclusively by trained, permanent members of our own team (more than 20 permanent employees from 11 countries). Every cleaner holds a police clearance certificate and has signed an in-house confidentiality agreement (NDA). Your site is looked after by a dedicated team: we have hardly any staff turnover (exactly one departure since we were founded in 2019), and vacation cover usually comes from the same team.
ServicesDo you also clean bars, cafés, or restaurants in the Schanze?
No. Ruiz Büroreinigung Hamburg is a specialized B2B company serving only offices, law firms, agencies, and commercial businesses (no medical practices, no restaurants). On principle, we don’t clean restaurants, bars, nightclubs, or private homes. We focus entirely on agencies, tech companies, and offices in the commercial courtyards and on upper floors.
IT & hardwareHow do you protect sensitive monitors, IT equipment, and workstations?
IT and creative offices are full of sensitive technology: we dust monitors, keyboards, and ports strictly dry, using antistatic microfiber cloths. We never use moisture or spray cleaners on any device. We follow your company’s clean-desk policy to the letter, and we clean server or network rooms only by separate arrangement.
HoursWhen do you clean our office in the Schanze?
We clean flexibly outside your core working hours: either in the morning from 6 a.m., before work starts, or in the evening from 6 or 7 p.m., once your team has left for the day. On request, we also clean on Saturdays or Sundays. That way, your agency work and meetings stay completely undisturbed during the day.
ContractIs there a minimum contract term?
No. All our contracts can be canceled monthly, with no long minimum terms. Startups and agencies often work in agile, project-based ways — so you can adjust your cleaning frequency and floor space at the start of any month.
SchanzeWhich streets in Sternschanze do you cover?
We clean throughout the Sternschanze neighborhood (postal codes 20357, 20359, 22769): on Schanzenstraße, in the Schanzen-Höfe, in the commercial courtyards on Schulterblatt and Susannenstraße, on Lagerstraße, Sternstraße, Juliusstraße, and Bartelsstraße, and along Neuer Kamp and Stresemannstraße. We also serve the adjacent neighborhoods of Altona, St. Pauli, Rotherbaum, Eimsbüttel, and Neustadt.
StartHow quickly can Ruiz start cleaning?
After your inquiry, you’ll receive a non-binding written quote within 24 hours. Once we’ve completed the key handover together, we usually start within 2 to 7 business days, depending on available team capacity.